You will get Professional Virtual Customer Service & Conflict Resolution
Project details
I am an expert in offering high-level virtual customer service that encompasses not just solving queries but also cultivating quality relationships with customers for the sake of trust and satisfaction. What differentiates me is the integration of the skills for handling customers with team management and conflict management skills so that smooth communication is maintained not only with the customers but also with the team.
With decades of experience dealing with fluctuating needs of customers, I understand the importance of patience, compassion, and communication. I am exceptionally gifted in de-escalating complex issues in an expeditious, calm manner, bringing potential issues to successful resolutions for customers.
In addition, I bring value to businesses by fitting in with teams seamlessly, providing streamlined processes, and keeping everyone on the same page for the customers-first objective. My process is straightforward: I’ll transition promptly, integrate with your systems, and provide actionable reports with better service quality.
If you are looking for an honest, proactive partner who will give you excellent customer service and support the team, I’m on your team.
With decades of experience dealing with fluctuating needs of customers, I understand the importance of patience, compassion, and communication. I am exceptionally gifted in de-escalating complex issues in an expeditious, calm manner, bringing potential issues to successful resolutions for customers.
In addition, I bring value to businesses by fitting in with teams seamlessly, providing streamlined processes, and keeping everyone on the same page for the customers-first objective. My process is straightforward: I’ll transition promptly, integrate with your systems, and provide actionable reports with better service quality.
If you are looking for an honest, proactive partner who will give you excellent customer service and support the team, I’m on your team.
Purpose
BusinessIndustry
Animals & Pets, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Ecommerce, Events Planning, Legal, Logistics & Supply Chain Management, Manufacturing & Storage, Medical & Pharmaceutical, Retail & Wholesale, Telecommunications, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$150
|
Advanced
$300
|
|---|---|---|---|
| Delivery Time | 2 days | 4 days | 5 days |
Number of Hours of Work | 5 | 15 | 30 |
Scriptwriting | |||
Summary Report | - | ||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$20About Olga
Customer Experience & Tech Support | Database Management System
Santiago, Chile - 9:28 am local time
experience I have today and the values to share.
Me mantengo en un espacio con compassion inclinando a lo que
vine a constribuir con mis experiencias de vida y laboral.
Steps for completing your project
After purchasing the project, send requirements so Olga can start the project.
Delivery time starts when Olga receives requirements from you.
Olga works on your project following the steps below.
Revisions may occur after the delivery date.
Steps I’ll Take to Complete Your Project
I’ll review your business needs, align on communication style, deliver virtual support, resolve conflicts, coordinate with your team, and provide reports with recommendations to improve customer satisfaction.