You will get provided professional customer support and resolve customer issues


Project details
With 3+ years of customer support experience, I provide professional phone, email, and live chat support for businesses that want responsive and customer-focused service.
I can help with customer inquiries, complaints, follow-ups, issue resolution, CRM updates, and support documentation. I have experience using Zendesk and Salesforce and handling high-volume customer interactions while maintaining accuracy and professionalism.
What makes my service different?
I don't just respond to customers — I listen, understand the issue, provide a clear solution, and document the interaction properly. I also understand the importance of protecting your brand during difficult customer conversations.
You'll receive: • Professional and empathetic customer communication
• Fast and accurate support
• Issue resolution and follow-up
• CRM documentation
• Email, chat, or phone support
• A clear summary of completed support work
Whether you need help clearing customer inquiries, handling a support task, responding to emails, or managing customer issues, I'll provide reliable support with your customer's experience in mind.
I can help with customer inquiries, complaints, follow-ups, issue resolution, CRM updates, and support documentation. I have experience using Zendesk and Salesforce and handling high-volume customer interactions while maintaining accuracy and professionalism.
What makes my service different?
I don't just respond to customers — I listen, understand the issue, provide a clear solution, and document the interaction properly. I also understand the importance of protecting your brand during difficult customer conversations.
You'll receive: • Professional and empathetic customer communication
• Fast and accurate support
• Issue resolution and follow-up
• CRM documentation
• Email, chat, or phone support
• A clear summary of completed support work
Whether you need help clearing customer inquiries, handling a support task, responding to emails, or managing customer issues, I'll provide reliable support with your customer's experience in mind.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Financial ServicesLanguage
EnglishWhat's included $10
These options are included with the project scope.
$10
- Delivery Time 1 day
- Number of Hours of Work 1
- Summary Report
- Email Support
- Live Chat Support
Frequently asked questions
About Ojugbeli
Customer support specialist/sales representative/virtual assistant
Abuja, Nigeria - 7:08 pm local time
I'm a Customer Support and Sales Representative with 3+ years of experience helping businesses provide outstanding customer experiences in fast-paced remote environments. I currently support a U.S. credit repair campaign, handling up to 200 inbound and outbound customer interactions daily using Vicidial while consistently meeting sales and performance targets.
Here's how I can help:
Customer Support (Phone, Email & Live Chat)
Inbound & Outbound Calling
Sales & Customer Retention
Credit Repair Support
CRM Management (Salesforce, Zendesk & Vicidial)
Administrative & Virtual Assistant Support
Data Entry & Documentation
I'm experienced in resolving customer issues, handling objections professionally, maintaining accurate CRM records, and meeting SLA and KPI targets. I pride myself on being a strong communicator, a quick learner, and someone clients can depend on.
If you're looking for someone who will represent your business professionally and deliver excellent customer experiences, I'd love to discuss how I can help your team succeed.
Steps for completing your project
After purchasing the project, send requirements so Ojugbeli can start the project.
Delivery time starts when Ojugbeli receives requirements from you.
Ojugbeli works on your project following the steps below.
Revisions may occur after the delivery date.
Review your support requirement
I will review your support guidelines , FAQs, customer issues and preferred workflow
Handle enquiries
I will professionally handle customer questions, request, complaints, and follow up through your preferred channel
