You will get provide professional customer support via chat, email and phone
Project details
Are you looking for a reliable, experienced, and multilingual customer support agent?
I have 10+ years of experience working in call centers and remote customer support roles for international companies such as Booking.com, Vodafone Italia, NOW TV, and Optima Italia.
I provide professional, empathetic, and efficient customer support that improves CSAT, retention, and customer trust.
I have 10+ years of experience working in call centers and remote customer support roles for international companies such as Booking.com, Vodafone Italia, NOW TV, and Optima Italia.
I provide professional, empathetic, and efficient customer support that improves CSAT, retention, and customer trust.
Purpose
PersonalIndustry
Business Services & Consulting, Logistics & Supply Chain Management, Marketing & Advertising, Real Estate, Retail & Wholesale, Telecommunications, Transportation & Automotive, Travel & Tourism, WellnessLanguage
ItalianWhat's included
| Service Tiers |
Starter
$15
|
Standard
$75
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 1 | 5 | 10 |
Scriptwriting | - | - | |
Summary Report | - | - | |
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5
Social Media Replies
(+ 1 Day)
+$5
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NH
Noor H.
Apr 19, 2023
Albanian into English Translation
great translator, thanks
About Alba
Customer Support Specialist
100%
Job Success
Tirana, Albania - 7:07 am local time
My name is Alba, my nationality is Albanian working as a freelance Customer Support Agent.
-I have 10+ years of experience working in call centers and remote customer support roles for international companies.
-I provide professional, empathetic, and efficient customer support that improves CSAT, retention, reviews, ticketing management, and customer trust.
Steps for completing your project
After purchasing the project, send requirements so Alba can start the project.
Delivery time starts when Alba receives requirements from you.
Alba works on your project following the steps below.
Revisions may occur after the delivery date.
Project
Receive the project. Know the time-frame and content. Work on the project. Present results