You will get Provide Professional Live Chat & Email Customer Support for Your Business
Project details
Need a reliable customer support specialist who delivers fast, professional, and customer-focused service? I provide live chat and email support that helps businesses improve customer satisfaction, resolve issues efficiently, and build long-term customer loyalty.
I can assist with:
• Live Chat Support
• Email Support
• Order Tracking & Status Updates
• Refunds, Returns & Exchanges
• Shipping & Delivery Assistance
• Product Information & Customer Inquiries
• Ticket Management (Zendesk, Gorgias, Freshdesk, Intercom, Help Scout, etc.)
• CRM & E-commerce Support (Shopify, WooCommerce, and more)
I prioritize clear communication, quick response times, and accurate problem-solving while maintaining your brand's tone of voice. Whether you need full-time, part-time, or weekend support, I'm committed to providing an exceptional customer experience and representing your business professionally.
Let's work together to keep your customers happy and your support operations running smoothly.
I can assist with:
• Live Chat Support
• Email Support
• Order Tracking & Status Updates
• Refunds, Returns & Exchanges
• Shipping & Delivery Assistance
• Product Information & Customer Inquiries
• Ticket Management (Zendesk, Gorgias, Freshdesk, Intercom, Help Scout, etc.)
• CRM & E-commerce Support (Shopify, WooCommerce, and more)
I prioritize clear communication, quick response times, and accurate problem-solving while maintaining your brand's tone of voice. Whether you need full-time, part-time, or weekend support, I'm committed to providing an exceptional customer experience and representing your business professionally.
Let's work together to keep your customers happy and your support operations running smoothly.
Industry
Business Services & Consulting, Ecommerce, Financial Services, Marketing & Advertising, Retail & Wholesale, SoftwareLanguage
EnglishWhat's included
| Service Tiers |
Starter
$18
|
Standard
$36
|
Advanced
$75
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 2 | 4 | 9 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support |
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AH
Ali H.
Feb 26, 2024
Walmart Dropshipping Expert Needed
Thank you Ghulam providing me products with great profits. their sales are very impressive.Recommended
About Ghulam
Ecommerce Customer Support | Live Chat, Email & Virtual Assistant
Bhakkar, Pakistan - 6:17 am local time
My approach to customer support is simple. When a customer reaches out with a question or concern, they want a fast, accurate, and friendly response. I provide exactly that. Whether it is a shipping update, an order issue, a refund request, or a detailed product question, I handle it professionally and resolve it without unnecessary delays. Because I have years of experience managing the backend of ecommerce stores, I understand the root cause of most customer issues. This means I can fix problems directly rather than just escalating them.
I am currently working with a peptide ecommerce brand, providing live chat and email support where I manage sensitive product inquiries with care, follow strict compliance guidelines, and maintain a helpful and professional tone at all times. I am experienced with customer service platforms, including Tawk.to Zendesk, Tidio, Re: amaze, and Intercom, and I adapt quickly to any in-house system.
What I bring to every client relationship is reliability, clear communication, and a genuine commitment to helping their business succeed. My goal is to make every customer interaction a positive one, so your buyers come back and your reputation grows.
In addition to customer support, I offer a full range of e-commerce virtual assistant services. My expertise includes store setup and management, product research and sourcing, listing optimization, order processing, and inventory management. I have supported businesses at every stage, from launching brand new stores to scaling established operations.
I lead a small team of trained professionals, which allows me to offer flexible coverage across different time zones when needed. Whether you are looking for a dedicated live chat agent, email support specialist, or a complete e-commerce operations partner, I am here to help.
My consultancy is completely free. I believe in understanding your business first and then offering solutions that genuinely fit your needs. If you think I could add value to your project, feel free to reach out, and we can discuss how to move forward together.
Thank you for visiting my profile.
Ghulam Murtaza
Steps for completing your project
After purchasing the project, send requirements so Ghulam can start the project.
Delivery time starts when Ghulam receives requirements from you.
Ghulam works on your project following the steps below.
Revisions may occur after the delivery date.
Step 1:
Share your business details, support platform access, FAQs, and customer service policies.
Step 2:
I'll review your processes, learn your products/services, and understand your brand's communication style.