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You will get Quality Assurance Analyst in Customer Service

Berdia B.Status: Offline
Berdia B.
Preview image

Let a pro handle the details

Buy Other Admin & Customer Support services from Berdia, priced and ready to go.
Berdia B.Status: Offline
Berdia B.
Preview image

Let a pro handle the details

Buy Other Admin & Customer Support services from Berdia, priced and ready to go.

Project details

I will be able to help you be your Quality Assurance Analyst evaluate the interaction between a customer and a customer support representative.

Feel free to check out my profile to know more about my background. I currently work full-time as a QA, and I enjoy evaluating and providing feedback to enhance customer service and experience.

Feel free to book the project if you would like to improve the quality of service. I will be more than glad to assist you with that.

For any inquiries, feel free to reach out to me.
Project Type
Data Entry, Ecommerce Management, Project Management, Virtual Assistance, Customer Support, Other

What's included $5

These options are included with the project scope.

$5
  • Delivery Time 2 days
  • Number of Revisions 1
Optional add-ons You can add these on the next page.
QA Weekly Report (+ 7 Days)
+$20
Additional Evaluations (Phone) (+ 5 Days)
+$25
Additional Evaluations (Email/Chat) (+ 5 Days)
+$20

Frequently asked questions

Berdia B.Status: Offline

About Berdia

Berdia B.Status: Offline
Quality Assurance Analyst in Customer Service
Tbilisi, Georgia - 9:43 pm local time
With over 5 years of experience in customer service and quality assurance within call centers, I excel at managing complex inquiries and driving high performance.

As a Customer Service Representative, I achieved top metrics in Average Handling Time, productivity, and QA scores. Now, as a Quality Assurance Analyst, I focus on enhancing service quality through rigorous monitoring, process improvement, and team training.

My commitment to quality and efficiency helps me contribute to organizational goals and a positive customer experience.

Steps for completing your project

After purchasing the project, send requirements so Berdia can start the project.

Delivery time starts when Berdia receives requirements from you.

Berdia works on your project following the steps below.

Revisions may occur after the delivery date.

Getting to know guidelines/business

I will review the guidelines and some examples to understand the subject and aim of the project.

Evaluation

I will evaluate calls/chats/emails and provide feedback based on the guidelines.

Review the work, release payment, and leave feedback to Berdia.