You will get quality & great customer support
Project details
Hi there!
Customer Support Specialist:
Extensive experience in providing exceptional customer support for product sellers in the US and Canadafor over five Years. Proficient in handling inquiries, processing orders, offering product expertise, retaining customers.
Problem Resolution:
Proven ability to understand customer needs, ensuring satisfaction while adhering to company policies.
Adept at resolving issues promptly and providing effective solutions.
Please find the below service which I can assist you with:
~~Customer Service (social media, Email, and Live Chat)
~~E-commerce Support
~~Store management
~~Fulfillment via AliExpress, Oberlo, DSers, CJ Dropshipping, and Eprolo
~~Customer exchange, refund, and chargebacks
~~Product Listing
~~Keep a record of the progress
You will get the following:
~~Quick Responses
~~High-Quality Work
~~On-time delivery
~~Accuracy and Trust
I am well experienced in customer handling in different fields. I will assist you to manage customers in the best way.
Thank You!
Customer Support Specialist:
Extensive experience in providing exceptional customer support for product sellers in the US and Canadafor over five Years. Proficient in handling inquiries, processing orders, offering product expertise, retaining customers.
Problem Resolution:
Proven ability to understand customer needs, ensuring satisfaction while adhering to company policies.
Adept at resolving issues promptly and providing effective solutions.
Please find the below service which I can assist you with:
~~Customer Service (social media, Email, and Live Chat)
~~E-commerce Support
~~Store management
~~Fulfillment via AliExpress, Oberlo, DSers, CJ Dropshipping, and Eprolo
~~Customer exchange, refund, and chargebacks
~~Product Listing
~~Keep a record of the progress
You will get the following:
~~Quick Responses
~~High-Quality Work
~~On-time delivery
~~Accuracy and Trust
I am well experienced in customer handling in different fields. I will assist you to manage customers in the best way.
Thank You!
Industry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video ServicesLanguage
EnglishWhat's included $999
These options are included with the project scope.
$999
- Delivery Time 30 days
- Number of Hours of Work 40
- Summary Report
- Social Media Replies
- Email Support
- Live Chat Support
11 reviews
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KL
Kyle L.
Sep 21, 2024
Tech Support for Software Company
Waseem is an amazing customer support rep! Critical thinker, great communication, dependable, honest and on task. He really did an amazing job!
MS
Madina S.
Jan 6, 2024
Customer Service Representative
We had the pleasure of working with Saif on Upwork, and the experience was outstanding. Saif delivered high-quality work within the specified timeframe, showcasing a strong commitment to excellence. His professionalism, attention to detail, and effective communication made the collaboration seamless. We highly recommend Saif for any future projects and appreciate his valuable contributions to our team.
KS
Komron S.
Apr 6, 2023
Sales agent for Moving Company
RH
Rutaba H.
Mar 27, 2022
Appointment setter for new clients
Good work! Waseem delivered the work as required and exceeded my expectations by working well with all types of clients in a short stretch of time.
KS
Komron S.
Mar 25, 2022
Sales agent for Moving Company
About Waseem
Customer Service Representative/Virtual Assistant/Inbound Sales
100%
Job Success
Karachi, Pakistan - 7:02 am local time
🔍 𝗔𝗯𝗼𝘂𝘁 𝗠𝗲:
Hey there! I'm Waseem, your dedicated Customer Service Specialist. Passionate about providing top-notch service, I thrive on turning customer interactions into memorable experiences.
💎 𝙒𝙄𝙏𝙃 𝙎𝙆𝙄𝙇𝙇 𝘾𝙀𝙍𝙏𝙄𝙁𝙄𝘾𝘼𝙏𝙄𝙊𝙉 𝙄𝙉 𝘾𝙐𝙎𝙏𝙊𝙈𝙀𝙍 𝙎𝙀𝙍𝙑𝙄𝘾𝙀
🥇 10+ years of PRO Customer Service, Operations Specialist
✅ Native English Speaker
✅ Work in your timezone
✅ Excelling in delivering Fortune 500-scale projects
💼 𝗦𝗸𝗶𝗹𝗹𝘀:
📞 Customer Support
📧 Email Support
💬 Live Chat Engagement
🤝 Executive Virtual Assistant
🫶 Customer-Focused Approach
🌟 Problem Resolution Maestro
🚀 𝗪𝗵𝘆 𝗖𝗵𝗼𝗼𝘀𝗲 𝗠𝗲:
I don't just handle inquiries; I create customer connections. With a friendly demeanor and a solution-oriented mindset, I'm here to ensure your customers feel heard and valued.
🌟 𝗪𝗵𝗮𝘁 𝗦𝗲𝘁𝘀 𝗠𝗲 𝗔𝗽𝗮𝗿𝘁:
My secret sauce? A perfect mix of empathy and efficiency. Every interaction is an opportunity to exceed expectations and leave a lasting positive impression.
💬 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗢𝗳𝗳𝗲𝗿𝗲𝗱:
🔹Prompt and Polite Customer Support
🔹Engaging Live Chat Assistance
🔹Swift and Effective Problem Resolution
🖥️ 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲𝘀 𝗮𝗻𝗱 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 𝗜 𝗮𝗺 𝗦𝗮𝘃𝘃𝘆 𝘄𝗶𝘁𝗵
🔹Zendesk
🔹Freshdesk
🔹Gorgias
🔹Shopify
🔹Intercom
🔹Hubspot
🔹Slack
🔹Asana
🔹Salesforce
🔹Ringcentral
🔹Zoho CRM
🔹Google Docs
📈 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀:
🌟 Maintained 100% Customer Satisfaction in previous roles
🚀 Reduced response time by 20%
💬 𝗟𝗲𝘁'𝘀 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗲:
Ready to elevate your customer service game? Let's discuss how I can contribute to your success. Your happy customers are just a message away! 🚀📬
Steps for completing your project
After purchasing the project, send requirements so Waseem can start the project.
Delivery time starts when Waseem receives requirements from you.
Waseem works on your project following the steps below.
Revisions may occur after the delivery date.
Schedule Interview/Meeting
Please let me know if you'd like to set up a meeting or interview