You will get quality live chat and email support, delete/answer Facebook message/comment
Project details
With over 3 years of experience in the Email support industry, I assure you that you'll get quality and fast responses from your customers. I always meet the KPI's in my previous jobs so I can assure you that I only deliver 100% quality work.
Project Type
Data Entry, Ecommerce Management, Virtual Assistance, Customer SupportWhat's included $170
These options are included with the project scope.
$170
- Delivery Time 5 days
- Number of Revisions 0
About Pamela
Customer Support with Technical & Shopify Experience
Olongapo, Philippines - 10:41 pm local time
With a strong background in troubleshooting and problem-solving, I am skilled at diagnosing technical issues, guiding users through step-by-step resolutions, and translating complex concepts into clear, easy-to-understand instructions. I take pride in maintaining professionalism and empathy in every interaction, even in high-pressure situations.
My expertise includes handling customer inquiries, resolving technical concerns, managing support tickets, and maintaining high satisfaction ratings. I am adaptable, quick to learn new tools and systems, and committed to continuous improvement in both technical knowledge and customer service excellence.
Steps for completing your project
After purchasing the project, send requirements so Pamela can start the project.
Delivery time starts when Pamela receives requirements from you.
Pamela works on your project following the steps below.
Revisions may occur after the delivery date.
Client will provide all the access and other helpful details.
The client needs to provide access to Zendesk, company policies, and macros if needed.
Will work on the assigned tickets.
Revisions may occur if needed and applicable.