You will get quality live chat support, customer service support
Project details
Welcome to my Upwork!
I am an experienced Customer Service and technical support professional with over 2 years of experience providing Email Support and Live Chat support to clients in the E-commerce, Automotive and Online business industries.
Why me?
✅2 years of experience.
✅Quick learner and eager to take on new challenges.
✅Fluent English verbal & written communication skills.
✅Proven ability to resolve customer issues quickly and efficiently.
✅Can provide customer support in multiple languages
✅Ability to handle pressure and work well with others.
✅Focused on providing maximum value to clients by working as a business partner.
CRM's that I can use:
Zendesk| Freshdesk | Gorgias | Tawk. to | LiveChat | LiveAgent | Intercom | HubSpot | Tidio
Ecommerece Platforms that I can handle:
Shopify | Amazon | Walmart | eBay | Groupon | WooCommerce | BigCommerece
My Avalibility:
My flexible work schedule allows me to be more responsive to the needs of my clients, even if they are located in a different time zones.
I am here at your service, so feel free to place an ORDER NOW!
I am an experienced Customer Service and technical support professional with over 2 years of experience providing Email Support and Live Chat support to clients in the E-commerce, Automotive and Online business industries.
Why me?
✅2 years of experience.
✅Quick learner and eager to take on new challenges.
✅Fluent English verbal & written communication skills.
✅Proven ability to resolve customer issues quickly and efficiently.
✅Can provide customer support in multiple languages
✅Ability to handle pressure and work well with others.
✅Focused on providing maximum value to clients by working as a business partner.
CRM's that I can use:
Zendesk| Freshdesk | Gorgias | Tawk. to | LiveChat | LiveAgent | Intercom | HubSpot | Tidio
Ecommerece Platforms that I can handle:
Shopify | Amazon | Walmart | eBay | Groupon | WooCommerce | BigCommerece
My Avalibility:
My flexible work schedule allows me to be more responsive to the needs of my clients, even if they are located in a different time zones.
I am here at your service, so feel free to place an ORDER NOW!
Purpose
BusinessIndustry
Ecommerce, Software, Transportation & AutomotiveLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$25
|
Advanced
$40
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 1 | 5 | 8 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | - | - | - |
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$8Frequently asked questions
1 review
(1)
(0)
(0)
(0)
(0)
This project doesn't have any reviews.
GS
Gurpreet S.
Jun 26, 2025
Customer Support | Virtual Assistant
Good Job
About Awais
Customer Service Expert | Ecommerce Manager | VA
100%
Job Success
Lahore, Pakistan - 8:04 am local time
With over 4 years of experience in providing top-notch customer service and technical support, I have honed my skills in the Automotive, E-commerce, and Online business industries. My expertise lies in transforming customer interactions into positive experiences, ensuring quick and efficient issue resolution, and fostering long-term client relationships.
Why Choose Me?
✔️Proven Track Record: Consistently delivering high customer satisfaction ratings and resolving issues promptly.
✔️Quick Learner: Adaptable and eager to take on new challenges, ensuring seamless integration into your team.
✔️Excellent Communication: Fluent in English, both verbal and written, to provide clear and concise support.
✔️Pressure Management: Thriving under pressure, I maintain a calm and empathetic demeanor, turning negative situations into positive outcomes.
✔️Team Player: Collaborative and focused on providing maximum value to clients by working as a business partner.
My Services:
⭐Live Chat Support
⭐Email Support
⭐Tickets Support
⭐Online Store Management
⭐Social Media Management
⭐Order Processing
⭐Discord Moderation
⭐Data Entry
⭐Web Research
⭐Administrative Tasks
⭐Virtual Assistant
CRM's I Can Use:
✅Zendesk
✅Freshdesk
✅Gorgias
✅Tawk.to
✅LiveChat
✅Outlook
✅Gmail
Tools and Software I Can Use:
✅ShipStation
✅Braintree
✅Stripe
✅PayPal
✅Slack
✅Bitrix24
✅Skype
✅Microsoft Excel
✅Google Sheets
E-commerce Platforms I Can Handle:
✅Shopify
✅Amazon
✅Walmart
✅eBay
✅Groupon
✅WooCommerce
✅BigCommerce
My Availability: My flexible work schedule allows me to be more responsive to the needs of my clients. I am able to work when they need me, and I am able to provide them with the level of support they need, even if they are located in a different time zone.
Don't settle for less than the best. Hire a virtual assistant who can deliver results. Contact me today to learn more about how I can help you!
Steps for completing your project
After purchasing the project, send requirements so Awais can start the project.
Delivery time starts when Awais receives requirements from you.
Awais works on your project following the steps below.
Revisions may occur after the delivery date.
Step 1
Please provide me complete set of instructions for exact output.
Step 2
I will review the instructions & job requirements and accept job offer.