You will get Quick, Friendly, And Professional Customer Service Responses
Project details
Your customers deserve quick, kind, and clear responses. That’s what I bring to your team.
Here’s what I’ll do:
. Respond to customer inquiries via email or chat
. Handle tickets using tools like Zendesk or Freshdesk
. Track and report customer feedback
. Create response templates for faster replies
Tools I am proficient in: Zendesk, Freshdesk, Intercom, HubSpot, and Gmail
Here’s what I’ll do:
. Respond to customer inquiries via email or chat
. Handle tickets using tools like Zendesk or Freshdesk
. Track and report customer feedback
. Create response templates for faster replies
Tools I am proficient in: Zendesk, Freshdesk, Intercom, HubSpot, and Gmail
Purpose
PersonalIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$25
|
Standard
$60
|
Advanced
$600
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 30 days |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
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PD
Paula D.
Nov 5, 2025
Meditation/visualization experiment participant
PD
Paula D.
Mar 25, 2025
Meditation / Visualization Experiment Participant
About Dolapo
Executive Assistant | Administrative Support | Personal Assistant
Lagos, Nigeria - 9:13 am local time
⚠️ Are you drowning in emails, juggling bookings, handling tasks, or trying to keep operations under control? You don’t need another busy day; you need the right support. I step in so that CEOs, founders, real estate professionals, and business owners can focus on running their businesses rather than handling administrative tasks.
I’m Dolapo, an Executive Assistant and Virtual Assistant with hands-on experience in executive support, email communication, scheduling, administrative support, customer service, data entry, communications, light project management, file management, Google Docs, Google Sheets, and Microsoft Excel. I help you recover your time, clear backlog quickly, and keep operations moving without delays.
✔️ My Core Strength: Executive Support, Operations & Admin Management.
I’ve supported leaders across various industries, managed calendars with over 250 appointments per month, handled inboxes with more than 200 emails daily, organized travel planning, set up social media accounts for small teams, and kept operations running smoothly with structured workflows. Tasks get done. Priorities stay clear. You remain focused on decisions rather than administration.
🔷 What I Handle Daily
✔️ Scheduling & Calendar Coordination
• Conflict-free scheduling across time zones
• Meeting planning that protects your major priorities
• Clean workflows that remove last-minute chaos
✔️ Email & Inbox Management
• Sorting, tagging, responding, follow-ups
• Consistent communication handled professionally
• Zero backlog and a clear inbox every day
✔️ Operations, Tasks & Light Project Management
• Tracking tasks, updating project boards, and keeping progress moving
• Breaking down big tasks into clear steps you can act on
• Smooth workflows that remove delays
✔️ Administrative & Personal Support
• Travel planning, itineraries, reservations
• Document handling, reporting, and file maintenance
• Clean records, organized systems, and easy access to files
✔️ Customer Service & Client Support
• Professional communication with clients
• CRM updates, lead handling, and timely follow-ups
• Keeping customer experience sharp and consistent
✔️ Tools
Google Workspace, Microsoft Office, Google Docs, Google Sheets, Monday.com, Asana, Trello, Notion, ClickUp, HubSpot, Freshdesk, Intercom, Calendly, Slack, Canva, QuickBooks, CRM platforms, and more.
🔷 Why Work With Me
• You focus on growth, I handle the admin and operations
• Clear communication and quick turnaround
• Priority management that keeps things organized
• Reliable support that reduces stress and boosts efficiency
Suppose you want a dedicated Executive Assistant or Virtual Assistant who handles email communication, scheduling, administrative support, executive support, file management, customer service, travel planning, project support, and daily operations without stress. I’m ready to step in.
📩 Send me a message or invite me to your job. I’ll make your workload lighter from day one.
Steps for completing your project
After purchasing the project, send requirements so Dolapo can start the project.
Delivery time starts when Dolapo receives requirements from you.
Dolapo works on your project following the steps below.
Revisions may occur after the delivery date.
Support Tool Access
1. Review your support setup 2. Manage customer messages 3. Deliver report & feedback