You will get Receptionist/virtual assistant for admin & customer service support
Top Rated
Top Rated
Project details
Are you seeking a professional Customer Service Representative or Virtual Assistant to handle customer interactions and administrative tasks, ensuring smooth day-to-day operations? Look no further; hire me as a virtual receptionist and customer support agent.
This gig offers:
✅Inbound and outbound Calling
✅Chat Support
✅Email Handling
✅Handling Scheduling, Bookings, and Follow-ups
✅Meeting Arrangements
✅Solving Customer issues
✅Documentation, record keeping
✅File conversion
✅Social Media Management
✅Web Research
✅Eventbrite
✅Canva Related Tasks
✅Others
As a skilled customer service representative, I will help you boost your sales and take your customer satisfaction to the next level.
This gig offers:
✅Inbound and outbound Calling
✅Chat Support
✅Email Handling
✅Handling Scheduling, Bookings, and Follow-ups
✅Meeting Arrangements
✅Solving Customer issues
✅Documentation, record keeping
✅File conversion
✅Social Media Management
✅Web Research
✅Eventbrite
✅Canva Related Tasks
✅Others
As a skilled customer service representative, I will help you boost your sales and take your customer satisfaction to the next level.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cybersecurity, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Medical & Pharmaceutical, Nonprofit, Photography, Real Estate, Retail & Wholesale, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$7
|
Standard
$280
|
Advanced
$560
|
|---|---|---|---|
| Delivery Time | 1 day | 6 days | 14 days |
Number of Revisions | 1 | 3 | 3 |
Number of Hours of Work | 1 | 40 | 80 |
Basic Photo Editing | |||
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | |||
Travel Planning | - |
3 reviews
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This project doesn't have any reviews.
LH
Linda H.
Apr 20, 2026
Virtual Assistance for NDIS provider in Australia
Zubaida has taken on complex tasks and has excelled.
Her initiatives when I am unavailable, are intuitive and exactly what I’m needing.
Thank you so much for your contribution to the development of Changing Gears.
Her initiatives when I am unavailable, are intuitive and exactly what I’m needing.
Thank you so much for your contribution to the development of Changing Gears.
ER
Elizabeth R.
Oct 28, 2025
Virtual Practice Manager Rule
It’s been an absolute pleasure working with Zubaida an incredibly hard-working and very responsive professional. I will definitely hire her again when I need more coverage.
GW
Giselle W.
Aug 4, 2025
Reading/Response Project - Omega (August 2025)
Zubaida gave thoughtful and thorough responses to the survey portion of the project, and engaged well with the reading material during the interview. I would gladly recommend her for any future projects.
About Zubaida
Medical VA | Practice Manager | Clinic Operations & NDIS Support
100%
Job Success
Rawalpindi, Pakistan - 8:06 pm local time
As an experienced Administrative Assistant and Patient Coordinator, I specialize in streamlining workflows, optimizing patient communications, and managing essential back-office operations.
🩺 𝐇𝐄𝐀𝐋𝐓𝐇𝐂𝐀𝐑𝐄 𝐀𝐃𝐌𝐈𝐍 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 𝐈𝐒 𝐌𝐘 𝐒𝐏𝐄𝐂𝐈𝐀𝐋𝐓𝐘
From managing EHR systems to handling communication, insurance verifications, and appointment coordination, I ensure your practice runs smoothly behind the scenes.
➦ 𝗠𝗘𝗗𝗜𝗖𝗔𝗟/𝗣𝗦𝗬𝗖𝗛𝗜𝗔𝗧𝗥𝗜𝗖 & 𝗔𝗟𝗟𝗜𝗘𝗗 𝗛𝗘𝗔𝗟𝗧𝗛 𝗣𝗥𝗔𝗖𝗧𝗜𝗖𝗘 𝗠𝗔𝗡𝗔𝗚𝗘𝗠𝗘𝗡𝗧 𝗔𝗡𝗗 𝗡𝗗𝗜𝗦 𝗦𝗨𝗣𝗣𝗢𝗥𝗧
✅ Appointment scheduling and reminders
✅ Customer Service ( phone, chat, email, and fax )
✅ Data entry and management of all documents in the EHR
✅ Payroll, Invoicing & payment collection
✅ Assistance with letters, paperwork, and medical records
✅Chart preparation
✅Assistance with billing
✅ Insurance, eligibility, and benefits verifications
✅ NDIS, third-party, work cover, and private health insurance processes
✅ Social Media Management
✅Email marketing & camapaigns
✅Jotform/Google form Creation
✅Hubspot Management
✅WIX Management
I’m well-versed in a wide range of healthcare software, including:
⭐ 𝗖𝗢𝗠𝗠𝗨𝗡𝗜𝗖𝗔𝗧𝗜𝗢𝗡 𝗧𝗢𝗢𝗟𝗦: RingCentral, Spruce, Ooma, Magic Jack, Google Voice, iplum
⭐ 𝗦𝗖𝗛𝗘𝗗𝗨𝗟𝗜𝗡𝗚: Setmore, Calendly, Google Calendar
⭐ 𝗘𝗛𝗥 & 𝗛𝗘𝗔𝗟𝗧𝗛 𝗣𝗟𝗔𝗧𝗙𝗢𝗥𝗠𝗦:
🟢 Cliniko
🟢 ICANotes
🟢 Optimantra
🟢 Practice Q
🟢 Dr Chrono
🟢 Athena, Elation
🟢 Availity
🟢 Office Ally
🟢 Quick EMR
🟢 CoverMyMeds
🟢 Genesight
🟢 Labcorp
🟢 Zocdoc
🟢 Zencare
🟢 Flexbone
🟢 Psychology today
🟢 and more.
Steps for completing your project
After purchasing the project, send requirements so Zubaida can start the project.
Delivery time starts when Zubaida receives requirements from you.
Zubaida works on your project following the steps below.
Revisions may occur after the delivery date.
I need a details description for the project.