You will get Reliable Chat & Email Customer Support
Project details
Are you overwhelmed with customer inquiries and falling behind on emails and chats?
I specialize in professional, empathetic, and prompt customer support that improves CSAT, builds brand trust, and keeps your inbox clean — all without you lifting a finger.
With over a decade of BPO experience, I’ve supported global brands like Staples, Cathay Pacific, and Blue Shield of California. I can handle everything from basic product questions to billing issues, order tracking, tech troubleshooting, and escalations.
I specialize in professional, empathetic, and prompt customer support that improves CSAT, builds brand trust, and keeps your inbox clean — all without you lifting a finger.
With over a decade of BPO experience, I’ve supported global brands like Staples, Cathay Pacific, and Blue Shield of California. I can handle everything from basic product questions to billing issues, order tracking, tech troubleshooting, and escalations.
What's included
| Service Tiers |
Starter
$100
|
Standard
$180
|
Advanced
$350
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$25
4 reviews
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This project doesn't have any reviews.
GL
Garrett L.
Jun 13, 2025
Helping with an SEO document for presentation
Christine did an outstanding job helping me with a presentation to help land a job
GL
Garrett L.
May 16, 2025
Creator Research & CRM Organizer (YouTube, TikTok, IG)
Christine has been an absolute star for me and no stress at all to work with, I have loved working with Christine and I'm excited to work again with Christine in the Near future again. Specific things I love about Christine is her enthusiasm, her spreadsheets, her general work, her initiative for tasks. Christine is one of the best VA's I've had the pleasure of working with
JS
Juan S.
Feb 14, 2025
Virtual Assistant/Executive Assistant Needed for Comprehensive Support (AI Skills Preferred)
Christine provided valuable support during her time with us. She assisted with various responsibilities and helped ensure tasks were handled efficiently. Her ability to adapt to different needs and provide assistance where it was most useful made her a great addition to our team.
She can work independently while maintaining professionalism and consistently approaches tasks with a willingness to assist wherever needed. Her support played a role in keeping key areas of our workflow on track, and her contributions were appreciated.
As our company’s operations evolved, our needs shifted in a different direction. However, Christine’s skills as a virtual assistant remain highly valuable, and should an opportunity arise that aligns with her expertise, we would welcome the chance to work with her again. Any team looking for a virtual assistant whose skillset meets their needs would benefit from having Christine as part of their operations.
She can work independently while maintaining professionalism and consistently approaches tasks with a willingness to assist wherever needed. Her support played a role in keeping key areas of our workflow on track, and her contributions were appreciated.
As our company’s operations evolved, our needs shifted in a different direction. However, Christine’s skills as a virtual assistant remain highly valuable, and should an opportunity arise that aligns with her expertise, we would welcome the chance to work with her again. Any team looking for a virtual assistant whose skillset meets their needs would benefit from having Christine as part of their operations.
JL
Jay L.
Feb 19, 2023
Website Quality Assurance
Superb work quality! Very accurate in following instructions! Will hire again!
About Christine Marie
Creative Online Business Manager | VA | Teams, & Operations Support
100%
Job Success
Antipolo City, Philippines - 7:07 pm local time
I’m Christine, a seasoned Virtual Assistant & Project Manager with over 10 years of experience helping business owners, startups, and remote teams stay organized, efficient, and focused on what matters most.
From managing projects and customer support to streamlining inboxes and coordinating teams — I bring a solutions-first mindset, proactive communication, and a deep understanding of what business owners actually need.
💼 What I Can Help You With:
✅ Project Management (Trello, Notion, Asana, Zoho, JIRA)
✅ Calendar & Inbox Management
✅ Customer Support (Live Chat, HIPAA Compliant, CRM Tools)
✅ Webinar & Funnel Support (GoToWebinar, ClickFunnels, Groove)
✅ Social Media Coordination (Facebook, Instagram, TikTok)
✅ SOP Creation, Task Delegation, and Team Communication
🛠 Trusted by Brands Like:
Target, Staples, Blue Shield of California, Cathay Pacific
(Yes, I bring enterprise-level professionalism — even in small teams!)
🔧 Tools I’m Proficient With:
Communication: Slack, Zoom, Skype, MS Teams, WhatsApp
Task & Team Management: Trello, Asana, Notion, Zoho, JIRA
CRM & File Management: Office Ally, Dropbox, Google Workspace, RingCentral, Salesforce
Creative Support: Canva, Loom, Calendly, ChatGPT
Webinar Tools: GoToWebinar, Groove, ClickFunnels
✅ Why Clients Hire Me:
✨ I take initiative and don’t need handholding
✨ I spot inefficiencies and streamline them
✨ I’m reliable, resourceful, and solution-oriented
✨ I adapt quickly to your tools, culture, and workflow
📌 Let’s talk about how I can save you time, reduce overwhelm, and be the right hand you didn’t know you needed.
Steps for completing your project
After purchasing the project, send requirements so Christine Marie can start the project.
Delivery time starts when Christine Marie receives requirements from you.
Christine Marie works on your project following the steps below.
Revisions may occur after the delivery date.
Meet to understand your brand voice and support tools.
Set up access to inbox or chat platform.