You will get Reliable Customer Service & Help desk Technician Support
Project details
I provide professional customer service support by managing emails, tickets, and customer inquiries efficiently. I ensure clear communication, quick response times, and accurate solutions while following company guidelines. My goal is to improve customer satisfaction, resolve issues promptly, and maintain a positive brand image through organised and reliable support
Purpose
BusinessIndustry
Beauty & Cosmetics, Software, Travel & TourismLanguage
FrenchWhat's included
| Service Tiers |
Starter
$5
|
Standard
$40
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 5 days |
Number of Hours of Work | 1 | 8 | 40 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support |
About Yemba Yemba
Customer Service & Helpdesk Technical Support in French & English.
Manila, Philippines - 1:15 pm local time
Assisting customers for upgrade they are hotel rooms or apartment, give them information regarding listing and get in mediation between guest and host.
Assist customers by phone, chat and email.
First account was, i was assisting customers to upgrade they are flight
Using Gds amadeus and sabra, farelogix.
Second account Hopper, same rules, assisting customers to correct name, add a baggage, cancel flight and many more.
Third account, assisting customers for upgrade they are hotel rooms or apartments, give them information regarding listing and get in mediation between guest and host.
Good skills communication and empathy, good understanding of customers requests and problem solving.
wise to convince customers in the circumstances that arise.
Quick to learn new technologies and new system updates.
Excellent written and verbal communication skills
Strong organizational and time management skills
Ability to work independently
Steps for completing your project
After purchasing the project, send requirements so Yemba Yemba can start the project.
Delivery time starts when Yemba Yemba receives requirements from you.
Yemba Yemba works on your project following the steps below.
Revisions may occur after the delivery date.
Review Customers Inquiries
Carefully read and analyse customers emails or tickets to understand their request or issues.