You will get Reliable Customer Support Virtual Assistant
Project details
You will get reliable customer service support that reduces your workload and ensures your customers feel heard and valued. I help solve common challenges such as delayed responses, missed inquiries, and inconsistent communication. With my experience and attention to detail, I handle tasks smoothly, follow clear processes, and keep things organized so you can focus on growing your business. Bringing me onto your team means fewer headaches, faster resolutions, and a dependable VA who keeps everything running efficiently.
Purpose
BusinessIndustry
Ecommerce, Financial Services, Food & Beverage, Retail & WholesaleLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$60
|
Advanced
$120
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 5 days |
Number of Hours of Work | 3 | 5 | 7 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10About John Edward
Contract Administration & Sales Operations Support | Reliable Results
Antipolo, Philippines - 1:17 pm local time
📌 My responsibilities include SAP equipment creation and updates, quote renewals, customer quotations, PO booking, contract creation, and preventive maintenance (PM) setup and modifications. I also handle invoice creation for completed services and ensure proper submission through e-invoicing portals. In addition, I collaborate with Accounting and Finance (AR team) to resolve billing disputes and ensure accurate reconciliation.
👨🔧 I also support Field Service Engineers (FSE) by coordinating schedules and managing inquiries related to planned maintenance activities.
🚀 By hiring me, you can expect a reliable operations support professional who helps improve efficiency, accuracy, and turnaround time in business processes.
🎯 Overall, I aim to help businesses run smoother operations, minimize process bottlenecks, and ensure that critical administrative tasks are completed accurately and on time.
Steps for completing your project
After purchasing the project, send requirements so John Edward can start the project.
Delivery time starts when John Edward receives requirements from you.
John Edward works on your project following the steps below.
Revisions may occur after the delivery date.
Review Provided Materials
I will review all tools, guidelines, and workflows to understand your support process and ensure accurate, efficient handling of customer inquiries.
Set Expectations & Schedule
I will confirm working hours, response times, escalation rules, and reporting formats to ensure smooth collaboration.