You will get reliable email and chat customer support


Project details
I am a dedicated and reliable Customer Support professional with strong English communication skills and experience in handling customer queries through email and chat. I focus on providing clear, polite, and timely responses while following company guidelines.
I am detail-oriented, quick to learn new tools, and committed to maintaining high customer satisfaction. I ensure professional communication, accurate information delivery, and consistent follow-ups to support business operations effectively.
If you are looking for a responsible and trustworthy support assistant who can represent your brand professionally, I am ready to help.
I am detail-oriented, quick to learn new tools, and committed to maintaining high customer satisfaction. I ensure professional communication, accurate information delivery, and consistent follow-ups to support business operations effectively.
If you are looking for a responsible and trustworthy support assistant who can represent your brand professionally, I am ready to help.
Purpose
BusinessIndustry
Agriculture, Biotech, Cybersecurity, Education, Environmental, Financial Services, Food & Beverage, Lifestyle, Media & Entertainment, Sports & Fitness, Travel & Tourism, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$20
|
Advanced
$30
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Hours of Work | 5 | 10 | 20 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5About Kanza
Live chat support Email handling Customer communication
Islamabad, Pakistan - 5:09 pm local time
Email handling
Customer communication
Basic troubleshooting
Ticketing tools (Zendesk, Freshdesk)
Managing inboxes and customer queries
Typing fast and accurately
Staying calm and polite under pressure
Steps for completing your project
After purchasing the project, send requirements so Kanza can start the project.
Delivery time starts when Kanza receives requirements from you.
Kanza works on your project following the steps below.
Revisions may occur after the delivery date.
Understand Client Requirements
I review the client’s business details, support tools, and communication preferences before starting.