You will get Reliable Email & Chat Support | Inbox Management & Replies
Project details
Tired of missed messages and delayed replies? I specialize in keeping your inboxes clean, your customers heard, and your team looped in. With a strong background in customer support, inbound/outbound communication, and remote operations, I handle email, live chat, and help desk queries with precision and warmth.
Whether you're using Gmail, Intercom, HubSpot, or any other platform—I ensure prompt responses, message tagging, escalation handling, and daily reporting. Let’s bring order to your inbox and delight to your customers.
Whether you're using Gmail, Intercom, HubSpot, or any other platform—I ensure prompt responses, message tagging, escalation handling, and daily reporting. Let’s bring order to your inbox and delight to your customers.
Industry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Ecommerce, Education, Energy, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Nonprofit, Photography, Real Estate, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$60
|
Standard
$120
|
Advanced
$240
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Hours of Work | 3 | 5 | 14 |
Scriptwriting | - | - | |
Summary Report | - | - | |
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Social Media Replies
(+ 5 Days)
+$100
3 reviews
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BS
Briana S.
Apr 14, 2025
SMM & Ads
Usman did an great job supporting my company’s growth, especially in the areas of email business development, client outreach, and LinkedIn strategy. I'm so thankful I finally found someone good to work with, it gave me a great peace of mind! He brought a sharp understanding of lead generation and consistently delivered high-quality prospects that aligned with our brand goals. His proactive communication, attention to detail, and strategic thinking made a big difference in helping us connect with the right people. From refining our messaging to identifying key opportunities, Usman was instrumental in moving our business forward. I highly recommend working with him if you're looking to scale your client base and improve your digital outreach. Usman was super helpful and patient to explain so much I didn't know about. He went above and beyond to help improve areas that I didn't know was even possible. Thank you so much!
SF
Scott F.
Mar 24, 2023
Email Lookup and Verification
GB
Gawayne B.
Mar 1, 2023
Sales and Business Development Coordinator Needed
About Usman
Full-Stack BD Ops | Virtual Assistant, Support, Coordination
Lahore, Pakistan - 4:26 pm local time
Hi! I’m Usman, a Full-Stack Business Development Ops expert and Virtual Assistant with 5+ years of experience helping startups, software companies, and service providers stay on top of operations, outreach, and support.
I specialize in managing the behind-the-scenes work that keeps your business engine running—so you can focus on growth, not the grind.
✅ Here’s what I can help you with:
→ Email & Inbox Management (Inbox Zero, Client Follow-ups)
→ Customer Support (Email, Intercom, WhatsApp, Chat Support)
→ CRM Tools (HubSpot, Bitrix24, etc.)
→ LinkedIn & Email Outreach
→ Scheduling Calls, Interviews, and Product Demos
→ Team Coordination & Task Management (Asana, ClickUp)
→ Social Media Inbox Management & Basic Post Scheduling
→ Light Design Work (Canva – posts, decks, simple graphics)
→ Data mining, Data scrapping, Lead list building
→ Business Operations Support (Documentation, Reporting, Internal Processes)
I’ve worked across industries—from call centers and packaging firms to SaaS and software consultancies. I’ve built outreach engines, hired and trained BD teams, communicated with international clients, and aligned with developers to ensure smooth project delivery.
💡 Think of me as your Full-Stack BD Ops Sidekick—part admin, part communicator, part systems thinker.
🌍 I work with global clients and am available in US timezones.
💬 Fluent in English, proactive in communication, and focused on results.
Let’s connect if you need someone who can handle the details, drive processes, and support your team like an extension of your business.
Steps for completing your project
After purchasing the project, send requirements so Usman can start the project.
Delivery time starts when Usman receives requirements from you.
Usman works on your project following the steps below.
Revisions may occur after the delivery date.
Get on a free 30mins call with me