You will get Professional Email Support to Boost Customer Satisfaction & Retention
Rising Talent
Rising Talent
Project details
ā 4+ Years of Proven Experience in professional customer support ā delivering high-quality, efficient, and personalized email & chat assistance that keeps your customers happy, engaged, and loyal.
š¬ I handle inquiries, issue resolution, order management, returns, and follow-ups ā all with a polite, professional, and brand-friendly tone.
š Skilled across multiple industries & platforms, including Shopify, WooCommerce, WordPress, and CRM systems ā so I can adapt seamlessly to your business needs.
ā” Quick response times, accurate information, and clear communication are my top priorities ā every customer leaves with a positive impression.
š© From full inbox management to helpdesk & ecommerce support, I provide reliable service that strengthens your brand reputation, boosts retention, and frees your time to focus on growing your business.
š” Worried about pricing? If you feel the price is high, just message me ā Iām happy to adjust it based on your needs and workload.
š¬ I handle inquiries, issue resolution, order management, returns, and follow-ups ā all with a polite, professional, and brand-friendly tone.
š Skilled across multiple industries & platforms, including Shopify, WooCommerce, WordPress, and CRM systems ā so I can adapt seamlessly to your business needs.
ā” Quick response times, accurate information, and clear communication are my top priorities ā every customer leaves with a positive impression.
š© From full inbox management to helpdesk & ecommerce support, I provide reliable service that strengthens your brand reputation, boosts retention, and frees your time to focus on growing your business.
š” Worried about pricing? If you feel the price is high, just message me ā Iām happy to adjust it based on your needs and workload.
Purpose
PersonalIndustry
Arts & Design, Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Education, Fashion & Apparel, Financial Services, Lifestyle, Marketing & Advertising, Media & Entertainment, Photography, Real Estate, Retail & Wholesale, Software, Sports & Fitness, Travel & Tourism, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$15
|
Standard
$35
|
Advanced
$55
|
|---|---|---|---|
| Delivery Time | 7 days | 14 days | 28 days |
Number of Hours of Work | 7 | 28 | 56 |
Scriptwriting | - | ||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$3
Live Chat Support
+$3
1 review
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SB
Sousan B.
Feb 24, 2026
Airbnb Account Manager Needed for Enhanced Booking Performance
I hired Emran to manage our Airbnb, including guest communication and overall coordination. He was very responsive, reliable, and made sure everything ran smoothly. Weāre only ending the contract because we no longer require the service, but I would definitely recommend him to anyone needing Airbnb support!
About Muhammad Imran
Airbnb Co-Host & Shopify Support | 24/7 VA | Chargeback Specialist
Khanewal, PakistanĀ - 6:21 pm local time
If you're looking for someone who can handle your customer support professionally, reduce workload, and improve customer satisfaction, you're in the right place.
Iām a Customer Support Specialist & Virtual Assistant with 5+ years of experience working with Airbnb hosts and Shopify brands. I donāt just reply to messages ā I help businesses increase positive reviews, reduce refunds, and build long-term customer relationships.
š¹ What I Can Do For You
ā Airbnb Co-Hosting & Guest Support (24/7)
Fast, friendly guest communication
Smooth check-ins & issue resolution
Review management & guest satisfaction
ā Shopify Customer Support
Order tracking, refunds, returns
Chargeback handling & dispute resolution
Customer retention & complaint handling
ā Live Chat & Email Support
Professional, empathetic responses
Zendesk, Help Scout, Zoho & more
ā Operations & Admin Support
Order management & fulfillment updates
CRM & booking tools (Guesty, Hospitable)
Social media inbox (Facebook & Instagram)
š¼ Experience Highlights
ā Managed 1,500+ Airbnb listings (Vienna-based company) with 24/7 guest communication
ā Handled full customer support cycle for multiple Shopify stores
ā Experienced in high-volume support environments
ā Strong ability to handle difficult customers and resolve issues quickly
š Why Clients Choose Me
ā Reliable & available for long-term work
ā Fast response time (critical for Airbnb & eCommerce)
ā Focus on customer satisfaction & retention
ā Able to work independently with minimal supervision
š My Goal
To help you:
ā Improve guest experience
ā Increase 5-star reviews
ā Reduce refunds & complaints
ā Save time so you can focus on growth
š© Letās Work Together
Send me a message and letās discuss how I can support your business.
Steps for completing your project
After purchasing the project, send requirements so Muhammad Imran can start the project.
Delivery time starts when Muhammad Imran receives requirements from you.
Muhammad Imran works on your project following the steps below.
Revisions may occur after the delivery date.
I review requirements, complete tasks, and update the client on progress.
Once the client provides the login info & basic guidelines, I review the details and follow the planned steps to complete the work. I keep the client updated by marking progress in the workroom, addressing feedback and ensuring satisfaction.