You will get Reliable Front Office Services for Seamless Patient Experience


Project details
We offer a comprehensive service tier at $1,850/month, which includes one dedicated resource who performs all front desk tasks under expert supervision. From scheduling to chart preparation, every task is handled with accuracy, professionalism, and HIPAA compliance.
What’s Included:
1- Appointment scheduling with reminders
2- Insurance eligibility and benefits verification
3- Pre-authorizations and referral coordination
4- Medical record requests and follow-up
5- Chart prep and updates before appointments
Whether you're a solo provider, specialty clinic, or growing practice, our solution integrates seamlessly with your EHR and communication preferences. Let us enhance your front-end operations while you focus on delivering exceptional patient care.
Industry
Medical & PharmaceuticalLanguage
EnglishWhat's included $1,850
These options are included with the project scope.
- Delivery Time 31 days
- Number of Revisions 1
- Number of Hours of Work 160
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About Syed Wahab
HIPAA-Certified RCM Professional | Medical Biller | Optimizing Revenue
Over the years, I have successfully supported solo providers, group practices, specialty clinics, and multi-location organizations by streamlining their RCM workflows, reducing denials, and enhancing financial performance. Currently, I supervise a team of 35+ skilled RCM professionals and support 25+ providers, ensuring quality delivery, compliance, and performance excellence across multiple clients and specialties. My leadership focuses on continuous improvement, training, and optimization of billing operations.
My hands-on experience with diverse EHR and practice management systems, clearinghouses, and payer portals makes me a versatile and highly effective team member and billing strategist.
Areas of Expertise:
1- Front-End Revenue Cycle Support:
* Appointment Scheduling
* Eligibility & Benefits
* Pre-Authorization and Referrals
* Patient Communication & Reminders
* Medical Record Management
* Pre-Appointment Chart Updates
2- Back-End Revenue Cycle Management:
* Claims Scrubbing & Submission
* Denial Management
* A/R Management
* Patient Statements & Billing
* Payment Posting
* EDI & ERA Enrollment
3- Provider Credentialing and Enrollments:
* Payer Enrollment & Contracting
* Re-Credentialing Management
* CAQH Profile Setup & Maintenance
* Status Updates & Reporting
* Contract Review & Negotiation Support
* EFT Enrollment
4- RCM Auditing and Revenue Analysis:
* Revenue Cycle KPI's Evaluation
* Underpayment Recovery Audit
* Revenue Loss Detection
* Financial Performance Assessment
* Root Cause Analysis of Denial Trends
* RCM Metrics Tracking
5- Specialties I’ve Worked With:
* Internal Medicine
* Multispecialty Clinics
* Emergency Centers
* Neurology
* Dermatology
* Gynecology
* Podiatry
* Pain Management
* Pediatrics
6- Software and EHR/EMR Platforms:
* eClinicalWorks (ECW)
* Athenahealth
* CollaborateMD
* Kareo / Tebra
* EZClaim
* AdvancedMD
* Veracity
* CharmHealth
* Practice Fusion
* EPIC
* Office Ally
7- Clearinghouse Platforms:
* Trizetto (Cognizant)
* Availity
* Waystar
* Claim.MD
8- Technical Skills:
* Proficient in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint
* Experienced with Google Workspace tools such as Sheets, Docs, Drive, and Calendar
* Skilled in navigating multi-payer access platforms (e.g., Availity, UHC, IEHP, and others)
* Expertise in data entry, batch processing, and report generation for RCM workflows
* Strong capabilities in advanced reporting and data-driven performance analysis
Why Work With Me?
I bring more than just technical know-how. I offer a proactive, problem-solving mindset with a focus on accuracy, efficiency, and patient satisfaction. Whether you're seeking someone to handle claim workflows, reduce denial rates, assist in credentialing, or audit your financial processes for hidden revenue gaps, I can deliver measurable results.
My approach is always centered on:
* Communication: I maintain open, timely, and professional communication with providers, patients, and insurance representatives
* Accountability: I take ownership of my work and strive to meet deadlines without compromising on quality
* Adaptability: I am quick to learn new systems, adapt to new payer rules, and scale workflows based on your practice’s growth
If you're looking for a seasoned healthcare billing expert who combines attention to detail with team leadership and operational insight, I’d love to connect and explore how I can support your practice.
Steps for completing your project
After purchasing the project, send requirements so Syed Wahab can start the project.
Delivery time starts when Syed Wahab receives requirements from you.
Syed Wahab works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding & Setup
We’ll gather clinic details, credentials, and access to EHR/portals. We'll review your workflows, QRGs, and communication preferences to ensure alignment. Once setup is complete, we verify login access and system functionality before moving forward.
Service Launch
After a quick pilot run of core tasks like scheduling and prior auth, we begin daily operations. This includes handling referrals, chart updates, medical records, and patient scheduling, executed with accuracy, consistency, and HIPAA-compliant care.