You will get Reliable live chat and email customer support for your business
Project details
This project focuses on providing professional and reliable customer support to help businesses maintain strong relationships with their customers. My role is to manage customer inquiries, respond to messages promptly, and resolve issues in a clear and friendly manner. I handle support through email, live chat, or social media while ensuring every interaction reflects the brand’s tone and professionalism.
I focus on understanding customer concerns, providing accurate information, and resolving complaints efficiently to improve customer satisfaction and trust. I also keep organized records of customer interactions, update CRM systems when required, and report common issues that may help improve products or services.
By delivering timely responses and maintaining consistent communication, I help businesses create a smooth and positive support experience for their customers. My goal is to ensure customers feel heard, supported, and valued while helping businesses maintain a strong and professional reputation.
I focus on understanding customer concerns, providing accurate information, and resolving complaints efficiently to improve customer satisfaction and trust. I also keep organized records of customer interactions, update CRM systems when required, and report common issues that may help improve products or services.
By delivering timely responses and maintaining consistent communication, I help businesses create a smooth and positive support experience for their customers. My goal is to ensure customers feel heard, supported, and valued while helping businesses maintain a strong and professional reputation.
Purpose
PersonalIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$100
|
Advanced
$250
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Hours of Work | 2 | 5 | 10 |
Scriptwriting | - | - | |
Summary Report | - | ||
Social Media Replies | - | - | |
Email Support | - | ||
Live Chat Support |
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Ym
Yaniv m.
Jan 22, 2025
Telegram Social Manager
About Adesanya
Customer Service & Support Specialist | Client Experience | Remote
Lagos, Nigeria - 9:20 am local time
I'm a customer service and customer support specialist with hands-on experience in iGaming (LeoVegas, Parimatch), forex (ForexPlace), and prop trading (Naira Capital) — industries where fast, accurate, high-pressure customer support isn't optional, it's the product.
I handle email support, phone support, and live/online chat support daily, backed by strong complaint management, customer retention strategy, and administrative support skills. I'm a fluent English speaker with clean written communication, careful data entry, and a habit of following processes without losing the human touch.
Clients hire me because I:
• Respond fast and keep documentation airtight
• De-escalate complaints instead of letting them boil over
• Stick around — I'm looking for long-term, not one-off gigs
• Communicate with the professionalism and etiquette a brand's reputation depends on
If you need someone reliable to own your customer service, support, or retention pipeline — let's talk
Steps for completing your project
After purchasing the project, send requirements so Adesanya can start the project.
Delivery time starts when Adesanya receives requirements from you.
Adesanya works on your project following the steps below.
Revisions may occur after the delivery date.
Review requirements, respond to inquiries, resolve issues, and report