You will get Reliable live chat and email customer support for your business
Project details
This project focuses on providing professional and reliable customer support to help businesses maintain strong relationships with their customers. My role is to manage customer inquiries, respond to messages promptly, and resolve issues in a clear and friendly manner. I handle support through email, live chat, or social media while ensuring every interaction reflects the brand’s tone and professionalism.
I focus on understanding customer concerns, providing accurate information, and resolving complaints efficiently to improve customer satisfaction and trust. I also keep organized records of customer interactions, update CRM systems when required, and report common issues that may help improve products or services.
By delivering timely responses and maintaining consistent communication, I help businesses create a smooth and positive support experience for their customers. My goal is to ensure customers feel heard, supported, and valued while helping businesses maintain a strong and professional reputation.
I focus on understanding customer concerns, providing accurate information, and resolving complaints efficiently to improve customer satisfaction and trust. I also keep organized records of customer interactions, update CRM systems when required, and report common issues that may help improve products or services.
By delivering timely responses and maintaining consistent communication, I help businesses create a smooth and positive support experience for their customers. My goal is to ensure customers feel heard, supported, and valued while helping businesses maintain a strong and professional reputation.
Purpose
PersonalIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$100
|
Advanced
$250
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Hours of Work | 2 | 5 | 10 |
Scriptwriting | - | - | |
Summary Report | - | ||
Social Media Replies | - | - | |
Email Support | - | ||
Live Chat Support |
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Ym
Yaniv m.
Jan 22, 2025
Telegram Social Manager
About Adesanya
Customer Support & Community Manager | Live Chat | Email | CRM
Lagos, Nigeria - 10:47 pm local time
I help companies manage customer communication efficiently so their clients always receive clear responses, quick solutions, and a great support experience.
I have experience handling:
• Live chat and email support
• CRM ticket management and helpdesk systems
• Customer inquiries, complaints, and follow-ups
• Order tracking, refunds, and account support
• Community moderation and engagement (Discord, Telegram, Reddit)
• Social media customer responses
• Lead inquiries and customer onboarding
I focus on clear communication, empathy, and fast response times, ensuring customers feel heard and supported while businesses maintain a strong reputation.
I am comfortable working with tools such as:
• Intercom
• Zendesk
• Freshdesk
• HubSpot CRM
• Slack
• Google Workspace
• Notion
• Discord / Telegram community tools
Clients appreciate my ability to:
✔ Handle multiple conversations professionally
✔ Stay organized with tickets and follow-ups
✔ Resolve issues calmly and efficiently
✔ Maintain a positive customer experience
Availability
• Available for long-term roles
• Available for live chat, email, and community support
• Quick response and reliable communication
If you’re looking for someone who can represent your brand professionally while keeping customers satisfied, I’d be happy to support your team.
Steps for completing your project
After purchasing the project, send requirements so Adesanya can start the project.
Delivery time starts when Adesanya receives requirements from you.
Adesanya works on your project following the steps below.
Revisions may occur after the delivery date.
Review requirements, respond to inquiries, resolve issues, and report