You will get reliable online course support and student communication management
Project details
Managing an online course involves more than just posting content; it requires keeping students engaged, informed, and supported while you focus on teaching or expanding your business. That’s where I come in.
With nine years of experience in project and client management, I bring a structured approach to your course operations. I manage onboarding messages, student communication, weekly updates, and progress reports, ensuring your course is organized and your students stay connected.
Whether you run a single coaching program or a growing academy, I adapt to your workflow and tools to ensure smooth communication across all channels.
You will receive consistent updates, structured insights, and a sense of control without spending hours managing messages or scheduling reports. I am reliable, proactive, and transparent in my approach.
With nine years of experience in project and client management, I bring a structured approach to your course operations. I manage onboarding messages, student communication, weekly updates, and progress reports, ensuring your course is organized and your students stay connected.
Whether you run a single coaching program or a growing academy, I adapt to your workflow and tools to ensure smooth communication across all channels.
You will receive consistent updates, structured insights, and a sense of control without spending hours managing messages or scheduling reports. I am reliable, proactive, and transparent in my approach.
Language
EnglishWhat's included
| Service Tiers |
Starter
$100
|
Standard
$250
|
Advanced
$480
|
|---|---|---|---|
| Delivery Time | 6 days | 14 days | 30 days |
Number of Revisions | 1 | 2 | 3 |
Number of Hours of Work | 4 | 10 | 30 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | - | - | - |
Formatting & Clean Up | - | - | - |
Project Management Support | - | - | - |
Travel Planning | - | - | - |
About Yana
Client Success and Account Manager for Digital Teams
Ljubljana, Slovenia - 1:45 am local time
With 9 years of experience in project and account management, I bring structure, empathy, and calm clarity to every collaboration.
I know that most client issues aren’t about deadlines, they’re about communication. That’s why I focus on proactive updates, clear expectations, and smooth coordination between teams and clients. My goal is to make every project predictable and every client confident.
I can help you with:
• Client communication and reporting
• Progress tracking and status updates
• Account management and retention
• Process setup in tools like Notion, ClickUp, Confluence or Slack
• Coordination for online courses and digital products
Clients describe me as organized, transparent, and easy to work with, someone who keeps projects moving without the chaos.
Steps for completing your project
After purchasing the project, send requirements so Yana can start the project.
Delivery time starts when Yana receives requirements from you.
Yana works on your project following the steps below.
Revisions may occur after the delivery date.
Review & Onboarding
You share course details, access, and communication preferences. I review your platform, tools, and workflow.
Setup & Organization
I structure communication templates, student onboarding flow, and reporting schedule.