You will get reliable virtual assistant, customer support, and admin services


Project details
I will provide reliable virtual assistant and customer support services to help keep your business organized and responsive. I can assist with administrative tasks, email management, customer chat support, data entry, scheduling, and general day-to-day support.
I focus on clear communication, quick response times, and accurate work. Whether you need help answering emails, responding to customer inquiries, organizing information, or handling simple office tasks, I will work professionally and carefully.
This project is suitable for small businesses, online stores, busy entrepreneurs, and anyone who needs extra support. I can follow your instructions, adapt to your preferred communication style, and provide regular updates throughout the project.
I focus on clear communication, quick response times, and accurate work. Whether you need help answering emails, responding to customer inquiries, organizing information, or handling simple office tasks, I will work professionally and carefully.
This project is suitable for small businesses, online stores, busy entrepreneurs, and anyone who needs extra support. I can follow your instructions, adapt to your preferred communication style, and provide regular updates throughout the project.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Logistics & Supply Chain Management, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$25
|
Standard
$45
|
Advanced
$85
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Hours of Work | 3 | 5 | 9 |
Scriptwriting | - | - | |
Summary Report | - | ||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$10 - $15
Additional Hour of Work
+$8
Scriptwriting
(+ 1 Day)
+$10
Summary Report
(+ 1 Day)
+$5
Social Media Replies
(+ 1 Day)
+$10
Live Chat Support
(+ 1 Day)
+$15Frequently asked questions
About Tine Normalia Agustine
Customer Support Specialist | Email, Chat & VA | English & Finnish
Tangerang, Indonesia - 7:13 am local time
I help businesses provide friendly, professional, and fast customer support through email and chat. With more than 10 years of experience in customer service, administration, and hospitality, I know how important it is to communicate clearly and solve problems quickly.
Having lived and worked in Finland for 14 years, I understand both international and European customer expectations and communication styles.
I can help you with:
• Customer email support
• Live chat support
• Replying to customer inquiries
• Data entry and spreadsheet management
• Calendar and appointment scheduling
• Administrative support
• Internet research
• CRM updates
• English, Indonesian, and basic Finnish communication
Why clients choose me:
• Friendly and professional communication
• Fast response time
• Reliable and organized work
• Attention to detail
• Experience working with international customers
I am ready to help your business save time and keep your customers happy.
Send me a message — I would be happy to discuss your project.
Steps for completing your project
After purchasing the project, send requirements so Tine Normalia Agustine can start the project.
Delivery time starts when Tine Normalia Agustine receives requirements from you.
Tine Normalia Agustine works on your project following the steps below.
Revisions may occur after the delivery date.
Review Project Details
I will review your requirements, tasks, and any files or instructions you provide.
Confirm Priorities
We will confirm the work needed, deadlines, and preferred communication method.