You will get reliable virtual assistant for admin and customer support
Project details
Hi, I’m a professional customer service and virtual assistant specialist with over 10 years of supervisory experience in the hospitality industry in Sydney. I have extensive experience handling customer communication, resolving inquiries, and maintaining high service standards in fast-paced environments.
I also have experience working remotely with Australian businesses, providing CRM support, email handling, data entry, and administrative assistance. I am skilled in managing customer interactions professionally, keeping CRM systems organized, and ensuring smooth day-to-day operations.
I offer reliable, detail-oriented, and friendly support to help businesses improve customer satisfaction and stay organized. My focus is clear communication, quick response times, and delivering quality work consistently.
Whether you need ongoing customer support, CRM management, or a virtual assistant to handle daily tasks, I am here to help your business run smoothly and efficiently.
I also have experience working remotely with Australian businesses, providing CRM support, email handling, data entry, and administrative assistance. I am skilled in managing customer interactions professionally, keeping CRM systems organized, and ensuring smooth day-to-day operations.
I offer reliable, detail-oriented, and friendly support to help businesses improve customer satisfaction and stay organized. My focus is clear communication, quick response times, and delivering quality work consistently.
Whether you need ongoing customer support, CRM management, or a virtual assistant to handle daily tasks, I am here to help your business run smoothly and efficiently.
Purpose
BusinessIndustry
Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Events Planning, Fashion & Apparel, Logistics & Supply Chain Management, Marketing & Advertising, Media & Entertainment, Real Estate, Retail & Wholesale, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$30
|
Advanced
$70
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Hours of Work | 1 | 3 | 8 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | - | - | - |
Formatting & Clean Up | - | - | - |
Project Management Support | - | - | - |
Travel Planning | - | - | - |
Frequently asked questions
About Urusha
Virtual Assistant | Customer Support | Email and Scheduling Expert
Bhaktapur, Nepal - 4:56 pm local time
Hi! I’m a reliable and detail-oriented Virtual Assistant with 10+ years of customer service experience in Australia, combined with hands-on experience in administration, CRM management, lead handling, bookings, quoting, scheduling, and customer communication.
I can help your business with:
• 📩 Email & customer support
• 📅 Booking and calendar management
• 💻 CRM updates and lead management
• 📊 Data entry & administrative tasks
• 💬 Customer enquiries and follow-ups
• 💰 Preparing quotes and converting leads
• 📋 Scheduling and managing appointments
• 📱 Social media support
• 🎨 Canva content creation
• 📈 Meta Ads & digital marketing support
My experience working in fast-paced Australian businesses has taught me how to communicate professionally, handle customers with care, stay organised, and get things done without constant supervision.
I’m a quick learner, highly adaptable, and committed to making your workload easier.
If you’re looking for someone dependable who can take care of the details while you focus on growing your business, I’d love to work with you.
Steps for completing your project
After purchasing the project, send requirements so Urusha can start the project.
Delivery time starts when Urusha receives requirements from you.
Urusha works on your project following the steps below.
Revisions may occur after the delivery date.
Review
I review your instructions, business needs, customer support process, and any tools or CRM systems you use.