You will get Reliable Virtual Assistant for Administrative Tasks
Top Rated
Project details
I'm detail oriented, focused, does not need micromanaging.
I'll help you save time and stay focused on what truly matters for your business.
I'm flexible to work with, always ready, willing and open to suggestions and learning new things.
I'll help you save time and stay focused on what truly matters for your business.
I'm flexible to work with, always ready, willing and open to suggestions and learning new things.
Purpose
BusinessIndustry
Agriculture, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Business Services & Consulting, Construction, Data Analytics, Ecommerce, Education, Energy, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$20
|
Advanced
$30
|
|---|---|---|---|
| Delivery Time | 7 days | 30 days | 60 days |
2 reviews
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DH
Derrick H.
Apr 19, 2026
Marketing Assistant Needed for Document Editing
She was perfect for my needs. I am still using her, however I am trying to consalidate acrive contracts.
LS
Lana S.
Mar 18, 2026
E-commerce Operations Assistant Needed
About Bisola
Administrative Assistant | Customer Support & Operations
93%
Job Success
Magboro, Nigeria - 10:17 am local time
A busy inbox doesn't just create unhappy customers, it costs sales, repeat business, and valuable time. If customer emails are piling up, your Shopify store needs hands-on support, or day-to-day admin work keeps slipping through the cracks, I can help.
I'm a Top Rated Upwork freelancer with hands-on experience in customer support, ecommerce operations, and administrative support for growing businesses. I help business owners stay organized and keep things running smoothly, whether that means answering customer emails, updating a Shopify store, or handling the admin work behind the scenes.
Customer Support
I manage support tickets through Gorgias, Microsoft Outlook, and ShipStation, handling order tracking (WISMO), refunds, returns, exchanges, and shipping issues with professionalism and empathy. My work has earned multiple 5-star CSAT ratings.
Shopify & Ecommerce Operations
I support Shopify stores with product uploads, listings, inventory updates, and purchase order coordination through MrPEasy, keeping the backend as reliable as the front end looks.
Administrative & Virtual Assistant Support
Beyond support and ecommerce, I handle data entry, calendar management, document organization, and general administrative tasks, the day-to-day work that keeps a business running without constant oversight.
Why clients choose me
* Top Rated Upwork Freelancer
* Multiple 5-Star CSAT Ratings
* Strong written communication
* Detail-oriented and highly organized
* Fast learner who adapts quickly
* Reliable and proactive
* Able to work independently with minimal supervision
Tools I work with
Shopify | Gorgias | Zendesk | Freshdesk | HubSpot CRM | Ship Station | Microsoft Office: Word, Outlook, Excel, PowerPoint, Teams, Forms | Google Workspace: Docs, Gmail, Sheets, Calendar, Slides, Drive, Meet | Microsoft Office | Mr PEasy | Canva | Klaviyo | Slack | Zapier | Click up | Notion | WordPress | Zephyr
If you're looking for someone reliable, detail-oriented, and comfortable wearing more than one hat, whether that's customer support, ecommerce operations, or other administrative tasks, look no further, kindly send me a direct message. I would love to help.
Steps for completing your project
After purchasing the project, send requirements so Bisola can start the project.
Delivery time starts when Bisola receives requirements from you.
Bisola works on your project following the steps below.
Revisions may occur after the delivery date.
Willing to provide necessary information needed
Client send necessary information needed to get the job done depending on the task