You will get Reliable Virtual Front Desk for Medical and Healthcare Practices
Rising Talent
Project details
Running a medical practice means constant calls, scheduling requests, and patient follow-ups. I provide reliable virtual front desk support so your patients always get a timely response and your calendar stays organized, without adding to your in-house staff's workload.
What sets me apart is my healthcare-specific experience. I understand patient scheduling systems, HIPAA compliance requirements, and the sensitivity needed when handling patient information. I'm comfortable working across tools like SimplePractice, TherapyNotes, and similar EHR/scheduling platforms, and I adapt quickly to your practice's specific workflow.
Rather than a generic virtual assistant, you get someone who treats your patients with the same care and professionalism your front desk staff would, while keeping your appointment calendar accurate and your phone lines covered.
What sets me apart is my healthcare-specific experience. I understand patient scheduling systems, HIPAA compliance requirements, and the sensitivity needed when handling patient information. I'm comfortable working across tools like SimplePractice, TherapyNotes, and similar EHR/scheduling platforms, and I adapt quickly to your practice's specific workflow.
Rather than a generic virtual assistant, you get someone who treats your patients with the same care and professionalism your front desk staff would, while keeping your appointment calendar accurate and your phone lines covered.
Purpose
BusinessIndustry
Beauty & Cosmetics, Marketing & Advertising, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$60
|
Standard
$150
|
Advanced
$210
|
|---|---|---|---|
| Delivery Time | 7 days | 15 days | 29 days |
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RV
Ryan V.
Jun 16, 2026
ABA auth consult
Ali was incredibly knowledgeable about RCM. He clearly explained the nuances of several workflows and identified process opportunities, particularly around ABA billing. I highly recommend and would work with him again.
About Ashfaq
Medical Billing & RCM Specialist, Mental Health & ABA Therapy
Islamabad, Pakistan - 5:20 am local time
I fix that.
With 7+ years of experience in US healthcare billing and RCM, I specialize in ABA therapy and mental health billing — from H-code submissions and BCBA credentialing to mental health CPT coding and prior auth workflows that actually get approved.
In a recent engagement, I helped a behavioral health practice increase collections by 28% by identifying and correcting denied CPT/ICD combinations and rebuilding their authorization process from the ground up.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
🧠 ABA & MENTAL HEALTH EXPERTISE:
✔ ABA Billing — H-codes (H0031, H2019, H0032 & 97151, 97152, 97153, 97154, 97155, 97156, 97157 and 97158)
✔ Mental Health CPT Codes — 90837, 90834, 90791, 90847 also (99203 to 99205) and 99212 to 99215)
✔ Prior Authorization for ABA — Medicaid & Commercial Payers
✔ BCBA / BCaBA Credentialing & Payer Enrollment
✔ Autism Waiver & Medicaid Billing
✔ Mental Health Claim Denials & Appeals
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💼 FULL-CYCLE RCM SERVICES:
✔ Eligibility & Benefits Verification (VOB)
✔ Prior Authorization & Referral Management for ABA and surgeries.
✔ Medical Billing — ICD-10, CPT, HCPCS
✔ Claims Submission & Payment Posting
✔ AR Follow-Up & Denial Management
✔ ERA / EFT Setup & Credentialing
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💻 SOFTWARE I WORK WITH: Passage health . Waystar . Theralytics . Monday
Kareo · Office Ally · AdvancedMD · Athena · eClinicalWorks · Epic · Availity · Waystar · CentralReach · Rethink and more
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Whether you run an ABA therapy clinic, a private mental health practice, or a group behavioral health center — if you're struggling with denials, low collections, or authorization headaches, I can help you fix it fast.
Steps for completing your project
After purchasing the project, send requirements so Ashfaq can start the project.
Delivery time starts when Ashfaq receives requirements from you.
Ashfaq works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding and setup
I get access to your scheduling system and learn your practice's workflow, hours, and preferences.
Patient scheduling and calls
I manage incoming patient calls, book and confirm appointments, and send reminders to reduce no-shows.