You will get reliable weekly EHR management and appointment scheduling support
Project details
About This Project
Running a practice means your calendar and patient records can't afford mistakes. I provide dedicated weekly support to keep your EHR system organized and your appointment schedule running smoothly so you and your team can stay focused on patient care instead of admin backlog.
I'm a certified Medical Virtual Assistant experienced with OptiMantra, TherapyNotes, AdvancedMD, DrChrono, and other major EHR platforms. I handle new patient setup, calendar coordination across multiple providers, and day-to-day scheduling adjustments with accuracy and a fast turnaround.
What you get:
Multi-provider calendar setup and management
New patient registration and profile setup in your EHR
Appointment scheduling, confirmations, and reminders
Rescheduling and cancellation handling
Waitlist and no-show tracking
Weekly summary report of scheduling activity
Running a practice means your calendar and patient records can't afford mistakes. I provide dedicated weekly support to keep your EHR system organized and your appointment schedule running smoothly so you and your team can stay focused on patient care instead of admin backlog.
I'm a certified Medical Virtual Assistant experienced with OptiMantra, TherapyNotes, AdvancedMD, DrChrono, and other major EHR platforms. I handle new patient setup, calendar coordination across multiple providers, and day-to-day scheduling adjustments with accuracy and a fast turnaround.
What you get:
Multi-provider calendar setup and management
New patient registration and profile setup in your EHR
Appointment scheduling, confirmations, and reminders
Rescheduling and cancellation handling
Waitlist and no-show tracking
Weekly summary report of scheduling activity
Purpose
BusinessIndustry
Medical & Pharmaceutical, Telecommunications, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$150
|
Standard
$280
|
Advanced
$450
|
|---|---|---|---|
| Delivery Time | 5 days | 7 days | 7 days |
Number of Revisions | 1 | 2 | 3 |
Number of Hours of Work | 10 | 18 | 28 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | - | - | - |
Formatting & Clean Up | - | - | - |
Project Management Support | - | - | - |
Travel Planning | - | - | - |
Frequently asked questions
About Aisiolu
HIPAA-Certified Medical VA | Patient Scheduling | EHR Management
Lagos, Nigeria - 9:57 am local time
I'm a HIPAA-certified Medical Virtual Assistant with 2 years of healthcare administrative experience, specializing in patient scheduling, EHR management, medical billing support, and compassionate patient communication. I help healthcare providers streamline operations so they can focus on what matters most.
Why Healthcare Providers Choose Me:
✅ Proven Results: Reduced patient no-shows by 30% through systematic reminder protocols
✅ High-Volume Experience: Successfully manage 100+ monthly appointments with 95% show-up rate
✅ Accuracy-Focused: Maintain 99.8% documentation accuracy across all administrative tasks
✅ Healthcare Background: Direct experience with medical practices, health insurance, and patient coordination
✅ HIPAA-Certified: Committed to patient privacy and data security
✅ Available Immediately: Ready to support your practice with 40+ hours weekly
What I Do for Healthcare Practices
• Patient Scheduling & Appointment Coordination
✅Schedule and manage patient appointments across multiple providers
✅Send appointment reminders (email, SMS, phone) to reduce no-shows
✅Handle appointment cancellations, rescheduling, and waitlist management
✅Coordinate appointments between specialists and primary care providers
✅Manage complex scheduling for telehealth and in-office visits
• Patient Communication & Follow-Up
✅Conduct professional patient outreach calls and emails
✅Handle patient inquiries with empathy and professionalism
✅Follow up with patients after appointments to ensure continuity of care
✅Send prescription refill reminders and health screening notifications
✅Provide non-clinical patient education and resource information
• EHR/EMR Management & Documentation
✅Accurate data entry into EHR systems
✅Update patient demographics, insurance information, and medical histories
✅Maintain organized digital patient records and documentation
✅Process referrals and coordinate with external healthcare providers
✅Generate reports and track patient outcomes data
• Medical Billing & Insurance Support
✅Verify insurance eligibility and benefits before appointments
✅Process insurance claims and follow up on pending claims
✅Coordinate payment arrangements with patients
✅Handle billing inquiries and account discrepancies
✅Track outstanding balances and send payment reminders
• Administrative Excellence
✅Manage multi-line phone systems and handle high call volumes
✅Process prescription refill requests and route to appropriate providers
✅Coordinate medical supply ordering and inventory tracking
✅Maintain HIPAA-compliant record keeping and data security
✅Handle patient intake forms and new patient registration
• Patient Relations
✅Compassionate Patient Communication
✅Appointment Reminder Systems
✅Patient Follow-Up Protocols
✅Handling Sensitive Health Conversations
✅Multi-Channel Communication (Phone, Email, Chat)
✅Patient Satisfaction & Retention
✅Cultural Sensitivity in Healthcare
• Administrative Support
✅Calendar Management
✅Database Management
✅Documentation Accuracy
✅Multi-Tasking in Fast-Paced Environments
✅CRM Management
✅Remote Work Excellence
Core Healthcare Skills
✅Medical Administrative
✅Patient Scheduling & Coordination
✅EHR/EMR Data Entry & Management
✅ Community Outreaches
✅Medical Billing & Insurance Verification
✅Patient Intake & Registration
✅Medical Records Management
✅Telehealth Coordination
✅HIPAA Compliance & Patient Privacy
✅Medical Terminology
✅Healthcare Documentation
Healthcare Systems & Tools I Use
EHR/EMR Systems:
Epic
Tebra
Optimantra
TherapyNotes
Simple Practice
Practice Fusion
DrChrono
Healthcare Administration Tools:
Zendesk (Patient Support)
Freshdesk (Medical Help Desk)
Hubspot
Scheduling & Appointment Tools:
Calendly
Google Calendar
Acuity Scheduling
Appointment scheduling modules in EHR systems
Communication Tools:
Zoom (Telehealth Support)
Microsoft Teams
Slack
RingCentral
Multi-line phone systems
HIPAA-compliant messaging platforms
Productivity & Organization Tools
Microsoft Office Suite
Google Workspace
Trello, Zapier, ClickUp
Practice Types I Support:
Primary Care Clinics
Specialty Medical Practices (Dermatology, Cardiology, Pediatrics, etc.)
Telehealth Providers
Mental Health Practices
Dental Clinics
Chiropractic Clinics
Wellness Centers
Multi-Provider Group Practices
Why Choose Me as Your Medical VA?
✅Healthcare Experience: Not just a virtual assistant. I have real healthcare administrative experience in medical practices and health insurance
✅ Proven Results: Track record of reducing no-show
✅ HIPAA- Certified
✅Fast Learner
✅ Patient- Focused
✅Reliable & Professional
✅Available Immediately
40+ hours weekly, flexible scheduling to accommodate your practice hours . I'm available to start immediately and committed to making your practice operations smoother, your patients happier, and your workload lighter.
Looking forward to supporting your healthcare practice! 💙
Steps for completing your project
After purchasing the project, send requirements so Aisiolu can start the project.
Delivery time starts when Aisiolu receives requirements from you.
Aisiolu works on your project following the steps below.
Revisions may occur after the delivery date.
Appointment scheduling for unlimitd providers & waitlist management
I make sure to review the provider, patient, and EHR details you've shared, then confirm login access or team access to your system before beginning any work.
Set up scheduling structure
I will set up a structured work schedule in your EHR, aligning provider calendars, appointment types, and availability windows to match your practice's preferences