You will get remarkable customer support services
Project details
You will get a professional service that will bring your company to the next level. With more than 11 years of experience in multilingual Customer Success, I care deeply about providing a high-quality service that helps the company to build a strong relationship with customers.
Purpose
BusinessIndustry
EcommerceLanguage
EnglishWhat's included
| Service Tiers |
Starter
$150
|
Standard
$450
|
Advanced
$800
|
|---|---|---|---|
| Delivery Time | 5 days | 5 days | 5 days |
Number of Hours of Work | 10 | 30 | 40 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | ||
Email Support | - | ||
Live Chat Support | - |
Frequently asked questions
11 reviews
(11)
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This project doesn't have any reviews.
RC
Raizy C.
Jul 19, 2022
Customer support / Operations manager
Christine is an incredibly loyal and honest customer support specialist.
She took the time to please our students and clients and is very skilled and attuned to what the customers.
Lucky to have had the privilege of working with her! Highly recommend.
She took the time to please our students and clients and is very skilled and attuned to what the customers.
Lucky to have had the privilege of working with her! Highly recommend.
AL
Andrew L.
May 7, 2022
Administrator for the tourism industry
BS
Bob S.
Feb 16, 2022
Research task for Middle Schools in your city
Christine is fantastic to work with. Quick research and response time. Thank you for your extremely fast turnaround on research projects. Christine has excellent communication skills and a great work ethic. We have worked with many on numerous projects and are by far she is the best to work with. She confirmed the details and report us periodically. Looking forward to working with her on many new projects.
NT
Nathan T.
Nov 1, 2020
Tech support in Arabic for Edtech software (Helpdesk)
Christine was great help in doing QA of a new software platform and providing support to the rollout. I would definitely hire again.
AB
Alexander B.
Jun 19, 2020
Need a Customer Service Representative for Mask Business In German
Great work.
About Christine
Head of Customer Success, Project Management & Operations
100%
Job Success
Nag Hammady, Egypt - 4:36 am local time
In the business world, there's talent, there's hard work, and there's the synchronization of these two "strings".
I am an experienced Head of Customer Success & Project Management with a demonstrated history of working in the internet industry & E-commerce, speaking Arabic, English, and German.
⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
I specialize in:
•Leading end-to-end project management for international clients, ensuring efficiency, quality, and on-time delivery.
•Building and maintaining strong client relationships, from onboarding to long-term partnerships.
•Developing and optimizing processes, workflows, and knowledge bases to boost team productivity.
•Managing escalations, solving complex challenges, and maintaining high customer satisfaction.
•Training, mentoring, and empowering teams for peak performance.
I thrive in dynamic, multicultural environments and am passionate about transforming challenges into success stories.
Whatever platform you are using, I'll get the hang of it having experience with Shopify, Zendesk, Kajabi, Asana, Monday, HubSpot, Pure Chat, Freshdesk, Olark, Rhino, Jira, Slack, Click Up, OneSky, Intercom, Ventrata, Microsoft Teams, Webphone, or Google Suites.
Simply, I can communicate with you whenever and however you want.
Just promise you that:
"Whatever you want, will be done as good as you want on time and...with passion".
FIND OUT WHY!
Steps for completing your project
After purchasing the project, send requirements so Christine can start the project.
Delivery time starts when Christine receives requirements from you.
Christine works on your project following the steps below.
Revisions may occur after the delivery date.
Greeting
To greet customers in a friendly and approachable manner and adjust the tone according to their needs — the greeting would be different for a customer asking for information versus one who might have a problem and is a bit upset.
Interacting
To understand carefully each customer’s request. To choose the attitude and be courteous, friendly, and polite. A positive, caring attitude will soothe even the angriest customer and will turn a satisfied customer into a red-hot loyalist.