You will get "Senior Customer Support Agent || Transcriptionist || Engaging Copywriter"
Project details
I help businesses communicate with clarity, professionalism, and impact.
With proven expertise in customer support, transcription, and copywriting, I deliver accurate work, fast turnarounds, and a tone that fits your brand perfectly.
š¬ Senior Customer Support ā Handling email, chat, or social media queries with empathy, speed, and professionalism. I ensure customers feel heard and issues are resolved efficiently.
š Transcription ā Turning audio/video into 99% accurate, well-formatted text. I handle clean or full verbatim, timestamps, speaker labels, and ensure industry-specific terms are correct.
ā Copywriting ā Writing persuasive, engaging copy for websites, ads, or social media. I tailor every word to your audience and goal, making sure your message connects and converts.
Why choose me?
Senior-level communication skills with a Mass Communication background.
Detail-oriented, deadline-focused, and committed to quality.
Flexible to adapt to your brand voice and project needs.
Whether you need flawless transcripts, high-impact copy, or responsive customer support, Iām here to make your communication effortless and effective.
With proven expertise in customer support, transcription, and copywriting, I deliver accurate work, fast turnarounds, and a tone that fits your brand perfectly.
š¬ Senior Customer Support ā Handling email, chat, or social media queries with empathy, speed, and professionalism. I ensure customers feel heard and issues are resolved efficiently.
š Transcription ā Turning audio/video into 99% accurate, well-formatted text. I handle clean or full verbatim, timestamps, speaker labels, and ensure industry-specific terms are correct.
ā Copywriting ā Writing persuasive, engaging copy for websites, ads, or social media. I tailor every word to your audience and goal, making sure your message connects and converts.
Why choose me?
Senior-level communication skills with a Mass Communication background.
Detail-oriented, deadline-focused, and committed to quality.
Flexible to adapt to your brand voice and project needs.
Whether you need flawless transcripts, high-impact copy, or responsive customer support, Iām here to make your communication effortless and effective.
Project Type
Virtual Assistance, Customer Support, OtherWhat's included
| Service Tiers |
Starter
$20
|
Standard
$60
|
Advanced
$100
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 3 days |
Number of Revisions | 1 | 5 | Unlimited |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$10
Additional Revision
+$10
24hr standby support and availability
(+ 1 Day)
+$10About Basit
Senior customer support agent ||Transcriptionist || Expert copywriter
Okene, NigeriaĀ - 2:13 pm local time
Iām a results-driven freelancer with proven expertise in customer support, transcription, and persuasive copywriting ā helping businesses keep customers happy, create accurate content, and drive sales.
As a Senior Customer Support Agent, Iāve handled high-volume inquiries via email, live chat, and social media, maintaining a 95%+ satisfaction rate. Iām proficient with Freshdesk, Zendesk, Intercom, HubSpot, and CRM systems, resolving issues quickly while keeping a professional, empathetic tone.
In transcription, I deliver 99%+ accuracy for interviews, podcasts, webinars, and corporate recordings ā even with multiple speakers and varied accents. Iām skilled with Express Scribe, Otter.ai, Sonix, and Descript, ensuring precise formatting, clean transcripts, and fast delivery.
As an expert copywriter, I craft sales copy, product descriptions, blog posts, and ad scripts that engage readers and convert them into paying customers. I also use tools like Grammarly, Surfer SEO, Google Docs, and Canva to create polished, optimized content that matches your brand voice.
š© Letās work together to provide exceptional support, flawless transcripts, and compelling copy that grows your business
Steps for completing your project
After purchasing the project, send requirements so Basit can start the project.
Delivery time starts when Basit receives requirements from you.
Basit works on your project following the steps below.
Revisions may occur after the delivery date.
Briefing--setup-- delivery