You will get service with a Personal touch
Project details
Do you want to make your customers happy? Let's make them incredibly happy!
Do you want a very successful business? Let's take care of your customers!
For me, there's only one thing necessary in a business, that is your customer.
I am Sophia, and I have four beautiful years of experience helping international companies take care of their customers. You don't want them to leave; let me help you take care of them. You want to give them the best, and I'll be my best to do that. You have an innovative sales team; you have a powerful marketing strategy, but it all goes back to customer satisfaction, and that is when we come in.
I can help you with any of the following:
- General customer support queries (Live chat, email, SMS, Facebook, Instagram, Zendesk)
- Respond to customer support queries by email.
- Take customer messages and respond with an agreed-upon script or even without one.
Do you want a very successful business? Let's take care of your customers!
For me, there's only one thing necessary in a business, that is your customer.
I am Sophia, and I have four beautiful years of experience helping international companies take care of their customers. You don't want them to leave; let me help you take care of them. You want to give them the best, and I'll be my best to do that. You have an innovative sales team; you have a powerful marketing strategy, but it all goes back to customer satisfaction, and that is when we come in.
I can help you with any of the following:
- General customer support queries (Live chat, email, SMS, Facebook, Instagram, Zendesk)
- Respond to customer support queries by email.
- Take customer messages and respond with an agreed-upon script or even without one.
Purpose
BusinessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$75
|
Standard
$125
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 7 days | 7 days | 7 days |
Number of Hours of Work | 10 | 20 | 30 |
Scriptwriting | - | - | |
Summary Report | - | ||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Frequently asked questions
5 reviews
(3)
(1)
(1)
(0)
(0)
This project doesn't have any reviews.
BF
Brian F.
Apr 2, 2026
Luxury Short Term Rental (STR) Operations Manager
AM
Aranzazu M.
Feb 8, 2022
Call Monitoring Specialist
Sophie is very friendly and nice to talk to, unfortunately, the lack of commitment with time and training made the contract impossible.
Although we had agreed on a schedule that worked with her time zone, she was not able to show up on time, joined without participating or with internet connection issues.
Although we had agreed on a schedule that worked with her time zone, she was not able to show up on time, joined without participating or with internet connection issues.
CW
Corey W.
Sep 21, 2021
Build a list of all US Private Schools currently hiring a Superintendent
RP
Ramon P.
Sep 14, 2021
Looking for someone to call and schedule interviews for my company
great va
MM
Merwyn M.
Aug 2, 2021
Appointment Setting Activity for Primary Research Interviews
Nice to interact and work with Sophia. Her communication skills are excellent.
About Sophia Clarence
Virtual Assistant | Customer Service Expert & Hiring Support
Imus, Philippines - 5:31 am local time
Hi, I’m Sophia—a detail-oriented professional with proven experience in customer support, interview coordination, and virtual assistance.
I’ve worked with top-tier companies like AT&T (since 2016) in customer service, led interview operations for Walmart, and managed guest services at luxury properties in Europe and Asia.
What Sets Me Apart:
✅ Calm, solutions-first approach to every task
✅ 1,000+ interviews conducted to help clients find top talent
✅ Warm, professional communication with guests, clients, and teams
✅ Highly organized, self-managed, and always on time
How I Help You Win:
🏡 Property & Guest Management – Bookings, guest messages, calendars, and turnovers
💼 Virtual Assistance – Content scheduling, social media support, and Canva design
📝 Content Creation – House manuals, guest guides, business docs
📩 Admin & Hiring Support – Inbox, scheduling, and interview coordination
⚙️ Tech-Savvy & Efficient – Tools: Guesty, Canva, Notion, Google Suite, and more
🤝 I’m a great fit for:
Small teams, property managers, and fast-moving startups who need reliable support—without hand-holding.
Let’s lighten your workload so you can focus on growth, not chasing to-dos.
Steps for completing your project
After purchasing the project, send requirements so Sophia Clarence can start the project.
Delivery time starts when Sophia Clarence receives requirements from you.
Sophia Clarence works on your project following the steps below.
Revisions may occur after the delivery date.
More about you
Provide me the script, if there are any or the details. And I just need a bit of information about the business.