You will get Shopify & E-Commerce Store Management
Top Rated
Project details
What sets me apart as a Shopify Virtual Assistant is my deep understanding of the platform and my ability to efficiently manage all aspects of your online store. From product listings to customer support and order management, I ensure smooth operations while enhancing customer experience and driving sales growth. My attention to detail and proactive communication help your store run efficiently and effectively, allowing you to focus on scaling your business.
Industry
Arts, Business, Consumer Goods, Cryptocurrency & Blockchain, Cybersecurity, Ecommerce, Education, Environmental, Financial Services/Banking, Games, Government & Public Sector, Health & Wellness, Hospitality & Tourism, Insurance, Kids & Family, Legal, Logistics & Supply Chain Management, Manufacturing, Media & Entertainment, Medical & Pharmaceutical, Music, News, Nonprofit, Real Estate, Retail & Wholesale, Society & Culture, Sports & Recreation, Technology & Internet, Transportation & AutomotivePlatform
Amazon, BigCommerce, ShopifyLanguage
EnglishWhat's included
| Service Tiers |
Starter
$15
|
Standard
$20
|
Advanced
$30
|
|---|---|---|---|
| Delivery Time | 3 days | 4 days | 5 days |
Management Duration (Days) | 2 | 2 | 2 |
Inventory Management | |||
Order Management | |||
Customer Assistance | |||
Payment Processing | |||
Product Offers & Promotions | |||
Reporting |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$5
10 reviews
(8)
(1)
(1)
(0)
(0)
This project doesn't have any reviews.
AE
Asia E.
Jun 25, 2026
Head of Operations
Pros
Jayla is very kind, professional, and has excellent customer service skills. She is friendly, approachable, and always willing to help where support is needed. She works well with specific administrative tasks such as creating Canva templates, managing LinkedIn and other social media platforms, and assisting with general administrative responsibilities. She consistently demonstrated a positive attitude and genuine desire to support the organization.
Areas for Improvement
The biggest challenge was attention to detail. Throughout her time in the role, there were numerous instances of errors in emails, Canva graphics, reports, and other communications. These included misspelled names, addressing recipients by the wrong name, missing attachments, incorrect dates, grammar and spelling mistakes, and inaccurate information in daily operational updates.
There were also instances where important operational responsibilities were missed, such as a participant not receiving their CE certificate despite being listed on the attendance sheet. Additionally, one of the primary responsibilities of this role was to provide oversight by reviewing work completed by other team members before it reached me. Unfortunately, important errors in spelling, grammar, dates, policies, and operational information were frequently overlooked. On several occasions, inaccurate information was not caught before being implemented, which ultimately resulted in avoidable financial costs to the business.
As Head of Operations, accuracy, organization, and quality control were essential responsibilities. I often found myself needing to review and correct communications before they could be sent, and even after review, mistakes would sometimes still be missed. I also had to repeatedly reinforce important internal policies, such as ensuring that communications with brand partners were reviewed before being sent.
Morning operational updates frequently contained typos or inaccurate information, making it difficult to quickly understand the status of projects while I was on the go. There were also multiple occasions where my business name was misspelled despite previous corrections. During live events, there were instances where scripted information was communicated incorrectly.
Because Jayla was communicating on behalf of my organization, these mistakes did not only affect internal operations. They also reflected on me and my business. Accuracy and professionalism are critical to maintaining trust with our community members, brand partners, speakers, and clients, so repeated communication errors had a direct impact on how the organization was perceived.
Ultimately, the purpose of this role was to oversee operations, programming, and staff management while creating greater efficiency across the organization. Instead, I frequently needed to double check work for accuracy, verify communications before they were sent, and provide ongoing oversight for responsibilities that should have been managed independently. This made it difficult to fully delegate leadership responsibilities with confidence.
Overall Feedback
Jayla has many strengths and would be a valuable asset in a role that emphasizes customer service, administrative support, and social media coordination. Her kindness, professionalism, and willingness to help are genuine qualities that are difficult to teach.
To be successful in a leadership or operations role, I believe she would benefit from strengthening her attention to detail, proofreading, organization, quality control, time management, and communication. Developing stronger systems to verify information before it is shared would significantly improve her effectiveness and help build trust in her ability to independently manage operations.
Jayla is very kind, professional, and has excellent customer service skills. She is friendly, approachable, and always willing to help where support is needed. She works well with specific administrative tasks such as creating Canva templates, managing LinkedIn and other social media platforms, and assisting with general administrative responsibilities. She consistently demonstrated a positive attitude and genuine desire to support the organization.
Areas for Improvement
The biggest challenge was attention to detail. Throughout her time in the role, there were numerous instances of errors in emails, Canva graphics, reports, and other communications. These included misspelled names, addressing recipients by the wrong name, missing attachments, incorrect dates, grammar and spelling mistakes, and inaccurate information in daily operational updates.
There were also instances where important operational responsibilities were missed, such as a participant not receiving their CE certificate despite being listed on the attendance sheet. Additionally, one of the primary responsibilities of this role was to provide oversight by reviewing work completed by other team members before it reached me. Unfortunately, important errors in spelling, grammar, dates, policies, and operational information were frequently overlooked. On several occasions, inaccurate information was not caught before being implemented, which ultimately resulted in avoidable financial costs to the business.
As Head of Operations, accuracy, organization, and quality control were essential responsibilities. I often found myself needing to review and correct communications before they could be sent, and even after review, mistakes would sometimes still be missed. I also had to repeatedly reinforce important internal policies, such as ensuring that communications with brand partners were reviewed before being sent.
Morning operational updates frequently contained typos or inaccurate information, making it difficult to quickly understand the status of projects while I was on the go. There were also multiple occasions where my business name was misspelled despite previous corrections. During live events, there were instances where scripted information was communicated incorrectly.
Because Jayla was communicating on behalf of my organization, these mistakes did not only affect internal operations. They also reflected on me and my business. Accuracy and professionalism are critical to maintaining trust with our community members, brand partners, speakers, and clients, so repeated communication errors had a direct impact on how the organization was perceived.
Ultimately, the purpose of this role was to oversee operations, programming, and staff management while creating greater efficiency across the organization. Instead, I frequently needed to double check work for accuracy, verify communications before they were sent, and provide ongoing oversight for responsibilities that should have been managed independently. This made it difficult to fully delegate leadership responsibilities with confidence.
Overall Feedback
Jayla has many strengths and would be a valuable asset in a role that emphasizes customer service, administrative support, and social media coordination. Her kindness, professionalism, and willingness to help are genuine qualities that are difficult to teach.
To be successful in a leadership or operations role, I believe she would benefit from strengthening her attention to detail, proofreading, organization, quality control, time management, and communication. Developing stronger systems to verify information before it is shared would significantly improve her effectiveness and help build trust in her ability to independently manage operations.
DC
Dorian C.
Dec 2, 2025
Shopify Store Update
Fantastic experience working with Jayla! They were responsive, knowledgeable, and extremely efficient with Shopify. They troubleshot the issue quickly, suggested best-practice improvements, and executed everything cleanly with minimal back-and-forth. The project was delivered on time and the store is working smoothly now. I’d absolutely hire them again.
RM
Ronak M.
Jun 13, 2025
Amazing EA / Operations needed for fun Startup
JT
Jessica T.
May 14, 2025
Canva Cleanup
JV
Jared V.
Mar 25, 2025
QuickBooks Cleanup & Financial Organization
Amazing work. Always attentive, communication is on point and most importantly her work and knowledge is AWESOME!
About Jayla
VA | Social Media | Shopify Expert | Project & Admin Support
94%
Job Success
Fairburn, United States - 7:08 pm local time
Steps for completing your project
After purchasing the project, send requirements so Jayla can start the project.
Delivery time starts when Jayla receives requirements from you.
Jayla works on your project following the steps below.
Revisions may occur after the delivery date.
Project Understanding and Planning
I will begin by reviewing the project details, including your brief and any provided materials. This helps me understand the scope, tasks, and your specific expectations.
Access and Setup
Next, I'll gather the necessary login details and access to the required tools or accounts. This allows me to organize the project, set up any needed systems, and ensure everything is in place to start working efficiently.