Mahutin Bertrand isn't taking new orders for this project right now. Here are some similar projects to explore.
You will get Shopify After Sales Service (SAV)
Project details
I take care of the management of your clientele to increase customer loyalty and positive reviews on your store.
What will make your store a reference is the management of your customers.
What will make your store a reference is the management of your customers.
Industry
Agriculture, Animals & Pets, Arts & Design, Business Services & Consulting, Construction, Ecommerce, Education, Engineering, Fashion & Apparel, Gaming, Hardware & Electronics, Marketing & Advertising, Photography, Real Estate, Retail & Wholesale, Software, Transportation & AutomotiveLanguage
FrenchWhat's included
| Service Tiers |
Starter
$5
|
Standard
$10
|
Advanced
$15
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 1 | 1 | 1 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5
21 reviews
(15)
(2)
(2)
(1)
(1)
This project doesn't have any reviews.
KL
Karine L.
Jul 7, 2025
Recherche d'Assistant Virtuel pour Identification d'Entreprises
J’ai eu le plaisir de collaborer avec Mahutin pour la création officielle de mon registre d’entreprise, et je ne peux que recommander ses services sans hésiter.
Dès le début, il s’est montré professionnel, efficace et extrêmement bien organisé. Il a su me guider à travers chaque étape avec clarté, en répondant rapidement à toutes mes questions et en respectant chaque échéance avec une ponctualité exemplaire. Son sens du détail, sa rigueur et sa compréhension des exigences administratives m’ont permis de gagner un temps précieux et de vivre le processus en toute confiance.
Ce que j’ai particulièrement apprécié, c’est son engagement à bien faire les choses du premier coup. Il a su adapter son approche à mes besoins spécifiques tout en s’assurant que tout soit conforme, bien structuré et prêt dans les délais promis. C’est rare de trouver un professionnel aussi fiable, efficace et transparent.
Je recommande vivement Mahutin à toute personne qui souhaite un accompagnement sérieux, rapide et de qualité dans ses démarches administratives ou juridiques. Ce fut une expérience fluide, rassurante et franchement agréable.
Merci encore pour ton excellent travail !
Dès le début, il s’est montré professionnel, efficace et extrêmement bien organisé. Il a su me guider à travers chaque étape avec clarté, en répondant rapidement à toutes mes questions et en respectant chaque échéance avec une ponctualité exemplaire. Son sens du détail, sa rigueur et sa compréhension des exigences administratives m’ont permis de gagner un temps précieux et de vivre le processus en toute confiance.
Ce que j’ai particulièrement apprécié, c’est son engagement à bien faire les choses du premier coup. Il a su adapter son approche à mes besoins spécifiques tout en s’assurant que tout soit conforme, bien structuré et prêt dans les délais promis. C’est rare de trouver un professionnel aussi fiable, efficace et transparent.
Je recommande vivement Mahutin à toute personne qui souhaite un accompagnement sérieux, rapide et de qualité dans ses démarches administratives ou juridiques. Ce fut une expérience fluide, rassurante et franchement agréable.
Merci encore pour ton excellent travail !
NZ
Nelissa Z.
Feb 18, 2025
Whatsapp group assitant
HB
Honore B.
Jun 18, 2024
Prospection sur instagram
AD
Alexandre D.
Jun 16, 2024
Assistant virtuel en prise de rendez-vous talentueux
ML
Martin L.
Feb 10, 2024
VA Needed for translation
About Mahutin Bertrand
Virtual Assistant | AI & Academic Writer | Customer Support
69%
Job Success
Bonou, Benin - 2:43 am local time
Hello! I'm Bertrand KPANOU, a French Native Virtual Assistant with several years of experience supporting entrepreneurs and companies in administrative assistance, customer support, content writing and business operations.
Since 2021, I have been working remotely with international clients on Upwork and with companies in Canada, Luxembourg and Europe, providing reliable support, excellent communication and high-quality results.
My Services
🖥️ Virtual Assistance
✔ Administrative Support
✔ Email Management
✔ Calendar Management
✔ Internet Research
✔ Data Entry
✔ CRM Management
✔ Google Workspace
✔ Microsoft Office
📞 Customer Support
✔ Email Support
✔ Live Chat Support
✔ Phone Support
✔ Customer Relationship Management
✔ Ticket Handling
✔ Zendesk
✔ Freshdesk
🤝 Appointment Setting & Sales
✔ Lead Qualification
✔ Appointment Setting
✔ Follow-up
✔ Sales Support
✔ Customer Communication
✍️ Web Content Writing
✔ Blog Articles
✔ Website Content
✔ Product Descriptions
✔ AI-assisted Writing (ChatGPT)
✔ Proofreading
✔ French Copywriting
🎓 Academic Writing
✔ Thesis
✔ Dissertation
✔ Memoirs
✔ Internship Reports
✔ Literature Reviews
✔ Academic Editing
✔ APA Formatting
✔ Research Assistance
🎨 Canva Design
✔ Presentations
✔ Social Media Graphics
✔ Flyers
✔ Banners
✔ Simple Marketing Visuals
🌐 WordPress Support
✔ Content Publishing
✔ Elementor
✔ Divi
✔ Website Updates
✔ Blog Management
Professional Experience
During my career, I have collaborated with several international organizations and businesses, including:
• SEVEO – Project Manager (Current position – 2 years)
• Bizzbook.ca (Canada) – Virtual Assistant & Sales Support
• Trainwithlov – Appointment Setter for fitness coaching
• FAD.lu (Luxembourg) – Email Management & Administrative Support
• Multiple e-commerce stores providing customer support via email, chat and phone.
Why Hire Me?
✔ Native French Speaker
✔ Reliable & Organized
✔ Excellent Communication
✔ Fast Learner
✔ Detail-Oriented
✔ Long-Term Collaboration
✔ Client Satisfaction is My Priority
I'm committed to delivering quality work, respecting deadlines, and becoming a trusted partner for every client.
Let's discuss your project!
Bertrand KPANOU
Steps for completing your project
After purchasing the project, send requirements so Mahutin Bertrand can start the project.
Delivery time starts when Mahutin Bertrand receives requirements from you.
Mahutin Bertrand works on your project following the steps below.
Revisions may occur after the delivery date.
Access to customer support
You give me access to your customer support (e.g. your email account) and I review for you the summary of the returns and then we discuss the script to send to the customers.