You will get Shopify Customer Support & Order Management
Project details
I provide reliable Shopify order management and inbox support to help store owners deliver a smooth and professional customer experience. I handle customer messages, track orders, and manage post-sale inquiries with accuracy and clear communication.
What sets my service apart is my attention to detail, bilingual communication (English & Spanish), and experience working with structured data. I help reduce your workload while keeping your customers satisfied.
What sets my service apart is my attention to detail, bilingual communication (English & Spanish), and experience working with structured data. I help reduce your workload while keeping your customers satisfied.
Industry
Business, Ecommerce, Manufacturing, Retail & WholesalePlatform
Amazon, Facebook Shops, ShopifyLanguage
EnglishWhat's included
| Service Tiers |
Starter
$25
|
Standard
$50
|
Advanced
$100
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Management Duration (Days) | 3 | 5 | 7 |
Inventory Management | - | ||
Order Management | - | ||
Customer Assistance | |||
Payment Processing | - | ||
Product Offers & Promotions | - | - | |
Reporting | - | - |
Optional add-ons
You can add these on the next page.
Additional Management Day
(+ 1 Day)
+$6About Tania
Bilingual Virtual Assistant | Shopify Support & Data Management
La Rioja, Argentina - 6:14 pm local time
I have worked managing Shopify inboxes, responding to customer messages, tracking and following up on orders, and providing post-sale support to ensure a smooth and professional customer experience. I am highly organized, detail-oriented, and comfortable working remotely across different time zones.
In addition to my e-commerce background, I have experience as a Clinical Research Study Coordinator, where I was responsible for entering and reviewing patient data in Case Report Forms (CRFs) under Good Clinical Practice (GCP) standards. This role strengthened my attention to detail, data accuracy, confidentiality, and compliance with strict protocols.
I am currently completing a Bachelor’s Degree in Criminalistics, a program focused on evidence analysis, documentation, data integrity, and ethical handling of sensitive information—skills that translate strongly into administrative, data-driven, and support roles.
What I can help you with:
Shopify store support (messages, orders, tracking)
Customer support via email, chat, and social media
Order processing & follow-up
Data entry & data organization
CRM updates (HubSpot – basic)
Administrative & virtual assistance
Handling confidential and sensitive information
I am reliable, proactive, and committed to delivering high-quality support. If you are looking for a virtual assistant who values accuracy, clear communication, and professionalism, I would be happy to work with you.
Steps for completing your project
After purchasing the project, send requirements so Tania can start the project.
Delivery time starts when Tania receives requirements from you.
Tania works on your project following the steps below.
Revisions may occur after the delivery date.
Manage inbox and orders
I respond to customer messages, track orders, follow up on shipping status, and provide clear and professional support.
Review store access and guidelines
I review your Shopify store, inbox access, order workflow, and brand tone to understand your support process before starting.