You will get Shopify Email & Live Chat Customer Support
Project details
I provide professional customer support through email, live chat, and help desk platforms to ensure every customer receives prompt, friendly, and accurate assistance. I handle order processing, order tracking, returns, exchanges, refunds, cancellations, product inquiries, and subscription support while maintaining your brand's voice.
I have experience using Shopify, Gorgias, Zendesk, Freshdesk, Re:amaze, Gmail, Outlook, Google Sheets, and Microsoft Excel. I also coordinate with suppliers and shipping carriers to resolve delivery issues and keep customers informed.
My goal is to increase customer satisfaction through fast response times, clear communication, and efficient problem-solving. Whether you need short-term or long-term support, I will represent your business professionally.
Services Include:
• Email & Live Chat Support
• Order Management & Tracking
• Returns, Refunds & Exchanges
• Product Inquiries
• Subscription Management
• Customer Complaint Resolution
• Professional Communication
• Fast & Accurate Support
I look forward to helping your Shopify store provide outstanding customer service and grow with happy, loyal customers.
I have experience using Shopify, Gorgias, Zendesk, Freshdesk, Re:amaze, Gmail, Outlook, Google Sheets, and Microsoft Excel. I also coordinate with suppliers and shipping carriers to resolve delivery issues and keep customers informed.
My goal is to increase customer satisfaction through fast response times, clear communication, and efficient problem-solving. Whether you need short-term or long-term support, I will represent your business professionally.
Services Include:
• Email & Live Chat Support
• Order Management & Tracking
• Returns, Refunds & Exchanges
• Product Inquiries
• Subscription Management
• Customer Complaint Resolution
• Professional Communication
• Fast & Accurate Support
I look forward to helping your Shopify store provide outstanding customer service and grow with happy, loyal customers.
Purpose
BusinessIndustry
Animals & Pets, Beauty & Cosmetics, Ecommerce, Fashion & Apparel, Food & Beverage, Lifestyle, Media & Entertainment, Music, Real Estate, Travel & Tourism, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$50
|
Advanced
$160
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 7 days |
Number of Hours of Work | 2 | 24 | 56 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
About Samarth
Customer Support, Shopify Customer Service, Live Chat & Email Support
Lahore, Pakistan - 12:42 am local time
Today's customers expect more than just quality products, they also expect fast, friendly, and reliable customer support. At the same time, well-organized and SEO-optimized product listings are essential for creating a great shopping experience and increasing sales.
With 4+ years of customer support experience, I help Shopify and eCommerce businesses deliver professional, empathetic, and solution-focused support. I also provide Shopify Product Listing services, ensuring products are uploaded accurately with optimized titles, descriptions, images, variants, collections, tags, inventory, and SEO.
I'm comfortable handling 100+ customer conversations per day while maintaining fast response times, accuracy, and professionalism. Whether it's answering customer inquiries, tracking orders, resolving shipping issues, processing refunds, handling returns, assisting with chargebacks, or managing product listings, I always focus on delivering a smooth customer experience while protecting your brand's reputation.
💼 Services I Can Provide
✅ Shopify Product Listing
✅ Product Upload & Management
✅ Product Title & Description Optimization
✅ Product Variants (Size, Color, etc.)
✅ Collections & Categories
✅ Product Tags & SEO Optimization
✅ Inventory Management
✅ Email Support
✅ Live Chat Support
✅ Phone Support
✅ Shopify Customer Support
✅ Customer Success
✅ Shopify Order Management
✅ Order Processing & Fulfillment
✅ Shipping & Order Tracking
✅ Returns, Refunds & Exchanges
✅ Chargeback & Dispute Assistance
✅ PayPal & Klarna Disputes
✅ Product & Order Inquiries
✅ Supplier Communication
✅ Social Media Customer Support
✅ Complaint Resolution
🛠️ Customer Support & E-commerce Tools
• Shopify
• Re:amaze
• Freshdesk
• Zendesk
• Help Scout
• Zoho CRM
• Shopify Inbox
• Gorgias
🤝 Team Collaboration Tools
• Slack
• Skype
• Discord
🚚 Tracking & Shipping Platforms
• 17TRACK
• DHL
• UPS
• USPS
• FedEx
• YunExpress
• PostNL
• Universal Parcel Tracking
• Global Tracking
• Local Courier Tracking Systems
💻 Productivity & Communication
• Outlook
• Gmail
• Google Workspace
• Microsoft Office
🌍 Languages
I can provide customer support in English and assist customers in multiple languages using DeepL and ChatGPT, including Italian, German, Dutch, Spanish, French, Portuguese, Swedish, and Danish.
🌟 Why Work With Me?
✔ Shopify Product Listing & Catalog Management
✔ SEO-Optimized Product Listings
✔ Comfortable handling 100+ customer conversations per day
✔ Professional and friendly communication
✔ Fast response times
✔ Strong attention to detail
✔ Calm and solution-focused approach
✔ Reliable and organized
✔ Quick learner who adapts to new systems and workflows
✔ Committed to delivering outstanding customer experiences and high-quality product listings
📩 If you're looking for a dependable Shopify Customer Support & Product Listing Specialist who can professionally manage your customer service, organize your Shopify store, and create accurate, SEO-friendly product listings, I'd be happy to discuss how I can support your business.
Best regards,
Samarth Gill:)
Steps for completing your project
After purchasing the project, send requirements so Samarth can start the project.
Delivery time starts when Samarth receives requirements from you.
Samarth works on your project following the steps below.
Revisions may occur after the delivery date.
Review Store & Support Requirements
I will review your store, support process, FAQs, policies, and customer service requirements before starting.
Provide Customer Support
I will handle customer emails and live chat, respond professionally, manage orders, tracking, returns, refunds, and resolve customer issues.