You will get Shopify Live Chat & Email Support using Gorgias & Zendesk
Top Rated
Top Rated
Project details
You will get professional Shopify customer support for your online store, including live chat and email handling using tools like Gorgias and Zendesk. With over 6 years of experience in e-commerce customer service, I help Shopify store owners manage high volumes of customer inquiries with fast, accurate, and friendly responses.
I specialize in handling order issues, refunds, returns, tracking updates, and general customer communication to improve customer satisfaction and reduce workload for store owners. My focus is on delivering fast response times, clear communication, and structured support that keeps your customers happy and your store running smoothly.
Whether you need ongoing live chat support or email inbox management, I ensure your customers receive professional assistance that builds trust and increases retention.
Shopify Live Chat Support
Email Support via Gorgias / Zendesk
Order tracking & updates
Refunds, returns, cancellations
Customer inquiry handling
High-volume inbox management
Professional and fast communication
I specialize in handling order issues, refunds, returns, tracking updates, and general customer communication to improve customer satisfaction and reduce workload for store owners. My focus is on delivering fast response times, clear communication, and structured support that keeps your customers happy and your store running smoothly.
Whether you need ongoing live chat support or email inbox management, I ensure your customers receive professional assistance that builds trust and increases retention.
Shopify Live Chat Support
Email Support via Gorgias / Zendesk
Order tracking & updates
Refunds, returns, cancellations
Customer inquiry handling
High-volume inbox management
Professional and fast communication
Purpose
BusinessIndustry
Ecommerce, Retail & WholesaleLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$15
|
Advanced
$25
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 3 days |
Number of Hours of Work | 3 | 5 | 8 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support | - |
Frequently asked questions
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About Muhammad
Shopify Customer Support, Customer Service, Live Chat & Email Support
100%
Job Success
Multan, Pakistan - 9:47 pm local time
𝐒𝐡𝐨𝐩𝐢𝐟𝐲 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 | 𝐀𝐢𝐫𝐛𝐧𝐛 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 | 𝐓𝐨𝐩 𝐑𝐚𝐭𝐞𝐝 | 100% 𝐉𝐨𝐛 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 ⭐
Looking for a reliable Shopify Customer Support Specialist who can provide fast, professional, and customer-focused support? I have 6+ years of customer support experience and have helped Shopify stores deliver excellent customer service through Gorgias, Zendesk, Freshdesk, Help Scout, and Shopify Admin.
I can help with:
✔ Shopify Customer Service
✔ Email & Live Chat Support
✔ Gorgias & Zendesk Ticket Management
✔ Order Processing & Order Fulfillment
✔ Order Tracking & Order Status Updates
✔ Returns, Refunds & Cancellation Handling
✔ Customer Experience (CX) & Customer Satisfaction
✔ PayPal, Stripe & Klarna Dispute Support
✔ Product Questions & Customer Issue Resolution
✔ High-Volume Ecommerce Customer Support
Airbnb & Vacation Rental Support
✔ Airbnb Customer Support
✔ Guest Communication & Live Chat Support
✔ Reservation & Booking Management
✔ Airbnb, Booking-com, Vrbo & Expedia Support
✔ Guesty, Hostaway & Smoobu Experience
✔ Check-in & Check-out Coordination
✔ Guest Verification & Booking Confirmation
✔ Cleaner & Housekeeping Coordination
✔ Handling Guest Complaints & Issue Resolution
✔ Calendar & Reservation Management
✔ Direct Booking Support
✔ Hospitality Customer Service
Tools
• Shopify Admin
• Gorgias
• Zendesk
• Freshdesk
• Help Scout
• Guesty
• Hostaway
• Smoobu
• Zoho CRM
• Slack
• Trello
• Gmail
I also have extensive experience supporting Airbnb hosts and vacation rental businesses by managing guest communication, reservations, booking platforms, housekeeping coordination, and delivering exceptional guest experiences.
If you're looking for a dependable customer support professional who communicates professionally, resolves issues efficiently, and helps improve customer satisfaction, I'd be happy to support your business.
Steps for completing your project
After purchasing the project, send requirements so Muhammad can start the project.
Delivery time starts when Muhammad receives requirements from you.
Muhammad works on your project following the steps below.
Revisions may occur after the delivery date.
Access & Setup
I review your Shopify store and connect to your support tools (Gorgias/Zendesk/email).
Support Workflow Setup
I understand your brand tone, FAQs, order process, and customer handling rules.