You will get Shopify Store Assistant | E-Commerce Support
Project details
I help Shopify store owners manage their business smoothly so they can focus on growth instead of daily stress. I take care of product uploads, order management, customer support, and general store operations to keep everything organized and running without issues.
I also have real experience managing a cosmetics e-commerce store, which taught me how to handle products carefully, communicate with customers professionally, and keep a store clean, structured, and sales-ready.
My way of working is simple and focused. I work in a quiet and well-organized space, with a stable high-speed internet connection and a dual-screen setup so I can handle tasks faster and more efficiently without losing attention to detail.
If you’re looking for someone reliable who can actually take care of your Shopify store like it’s their own, feel free to message me. I’m ready to get started and help you keep everything running smoothly from day one.
I also have real experience managing a cosmetics e-commerce store, which taught me how to handle products carefully, communicate with customers professionally, and keep a store clean, structured, and sales-ready.
My way of working is simple and focused. I work in a quiet and well-organized space, with a stable high-speed internet connection and a dual-screen setup so I can handle tasks faster and more efficiently without losing attention to detail.
If you’re looking for someone reliable who can actually take care of your Shopify store like it’s their own, feel free to message me. I’m ready to get started and help you keep everything running smoothly from day one.
Industry
EcommercePlatform
ShopifyLanguage
FrenchWhat's included
| Service Tiers |
Starter
$25
|
Standard
$70
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Management Duration (Days) | 10 | 21 | 30 |
Inventory Management | |||
Order Management | |||
Customer Assistance | |||
Payment Processing | - | ||
Product Offers & Promotions | - | - | |
Reporting | - | - |
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Quentin R.
Feb 15, 2026
UGC Sourcer (VA) – Find Authentic Creators for a Beauty Brand ($$$)
About Rahamamonjisoa Lantina
Shopify Customer Support Specialist | E-commerce Virtual Assistant
Antananarivo, Madagascar - 8:27 am local time
I manage customer messages, order tracking, shipping delays, refund requests, and order-related disputes.
The goal is simple: prevent customer support from becoming a burden while keeping responses fast and clear for customers.
I’m responsive, organized, and serious in handling requests, especially when dealing with sensitive or unhappy customers.
Tools I use:
- Shopify
- Gorgias / Zendesk
- AfterShip / 17Track
- PayPal / Stripe
- Gmail
I can work independently or integrate quickly into an existing team.
If needed, I can help you set up a smoother support system that saves time and reduces customer issues.
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Salut ! Je travaille avec des boutiques e-commerce (principalement Shopify) pour gérer leur support client au quotidien.
Je prends en charge les messages clients, le suivi des commandes, les retards de livraison, les demandes de remboursement et les litiges liés aux commandes.
L’objectif est simple : éviter que le support devienne une charge pour le business, tout en gardant des réponses rapides et claires pour les clients.
Je suis réactif, organisé et sérieux dans le traitement des demandes, surtout quand il s’agit de situations sensibles ou de clients insatisfaits.
Outils que j’utilise :
- Shopify
- Gorgias / Zendesk
- AfterShip / 17Track
- PayPal / Stripe
- Gmail
Je peux travailler de manière autonome ou m’intégrer rapidement à une équipe déjà en place.
Si tu veux, on peut voir ensemble comment organiser ton support pour gagner du temps et réduire les problèmes clients.
Steps for completing your project
After purchasing the project, send requirements so Rahamamonjisoa Lantina can start the project.
Delivery time starts when Rahamamonjisoa Lantina receives requirements from you.
Rahamamonjisoa Lantina works on your project following the steps below.
Revisions may occur after the delivery date.
Store Access & Audit
I start by accessing your Shopify store to understand how everything is set up and get a clear overview of the current situation.
Store Understanding & Setup Review
I take time to understand your brand, products, rules, and tools so I can work in the right direction.