You will get Shopify VA for Orders, Refunds, Email/Inbox & Admin Support
Project details
I provide professional Shopify customer support and administrative assistance to help store owners deliver a smooth customer experience while staying organized behind the scenes.
I can assist with:
• Customer email support
• Inbox management
• Order tracking and status updates
• Refund and return requests
• Customer inquiries and issue resolution
• Order processing support
• Product information assistance
• Shopify administrative tasks
• Data entry and documentation
My background in customer service and operational support has strengthened my communication skills, attention to detail and ability to handle customer concerns professionally and efficiently.
Please note:
This service focuses on email, chat, and administrative support only. Phone support and outbound calling services are not included.
I can assist with:
• Customer email support
• Inbox management
• Order tracking and status updates
• Refund and return requests
• Customer inquiries and issue resolution
• Order processing support
• Product information assistance
• Shopify administrative tasks
• Data entry and documentation
My background in customer service and operational support has strengthened my communication skills, attention to detail and ability to handle customer concerns professionally and efficiently.
Please note:
This service focuses on email, chat, and administrative support only. Phone support and outbound calling services are not included.
Purpose
BusinessIndustry
EcommerceLanguage
EnglishWhat's included
| Service Tiers |
Starter
$25
|
Standard
$50
|
Advanced
$100
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 2 days |
Number of Hours of Work | 5 | 10 | 20 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10Frequently asked questions
About Cristel
Virtual Assistant | Records Management | NDIS Admin Support
Managua, Nicaragua - 3:50 pm local time
I can help with NDIS Service Agreements, participant onboarding, participant records, compliance documentation, rostering and scheduling, invoicing and billing support, as well as medical records requests, follow-ups, records review, data entry, document organization, customer service (chat support, order tracking, returns, refunds, and customer inquiries), and case tracking. I’m experienced with EHR and case management systems, Filevine, Dropbox, Xero, spreadsheets, and cloud-based document management. I’m also comfortable handling confidential information with accuracy, attention to detail, and professionalism.
Steps for completing your project
After purchasing the project, send requirements so Cristel can start the project.
Delivery time starts when Cristel receives requirements from you.
Cristel works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding
I review your store policies, workflows, templates and expectations.
Account Setup
Access permissions and support channels are configured.