You will get YOU WILL GET SHORT TERM RENTAL APPROVED PROPERTY FINDING

Omozele E.Status: Offline
Omozele E. Omozele E.
5.0
Rising Talent

Let a pro handle the details

Buy Customer Support services from Omozele, priced and ready to go.
Omozele E.Status: Offline
Omozele E. Omozele E.
5.0
Rising Talent

Let a pro handle the details

Buy Customer Support services from Omozele, priced and ready to go.

Project details

I specialize in finding landlord-approved properties for short-term rental (STR) arbitrage in any location you choose. If you haven't selected specific areas yet, I can also assist with market research to identify high-potential locations. To get started, simply provide your preferred locations (or general areas of interest), budget range, type of property (house, apartment, etc.), and the desired number of bedrooms and bathrooms. My goal is to connect you with properties that align perfectly with your investment goals. Let’s secure your next STR opportunity together!
Purpose
Business
Industry
Architecture & Interior Design, Arts & Design, Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Education, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Government & Public Sector, Legal, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Nonprofit, Photography, Real Estate, Travel & Tourism
Language
English
What's included
Service Tiers Starter
$700
Standard
$800
Advanced
$900
Delivery Time 21 days 30 days 30 days
Scriptwriting
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Summary Report
Social Media Replies
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Email Support
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Live Chat Support
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Optional add-ons You can add these on the next page.
Lead list (+ 7 Days)
+$500
5.0
2 reviews
100% Complete
1% Complete
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1% Complete
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1% Complete
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1% Complete
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ER

Elliot R.
5.00
Mar 19, 2025
Short & Simple remote work opportunity for February 14 & 15, 2025

KF

Kostastina F.
5.00
Jul 18, 2024
Appointment Setter / Cold Caller attentive detailed worker pleasant
Omozele E.Status: Offline

About Omozele

Omozele E.Status: Offline
SaaS Customer Success ManagerI Onboarding Specialist I Account Manager
5.0  (2 reviews)
Lagos, Nigeria - 1:37 pm local time
Your customers signed up. Are they sticking around?

Most B2B SaaS companies do not lose customers because of the product — they lose them because onboarding is slow, adoption stalls, and nobody catches the warning signs before churn happens.

I am Omozele, a Customer Success Manager with 5+ years of experience across SaaS, fintech, and financial services. I currently own a portfolio of 45+ customer accounts remotely — managing the full lifecycle from onboarding through renewal, monitoring account health, and stepping in before small issues become churn.

Results I have delivered:
→ Reduced churn among at-risk accounts by 90% through proactive health monitoring and targeted retention strategies
→ Resolved 95% of customer issues within 24 hours
→ Maintained a 97% customer satisfaction score across a full account portfolio
→ Increased customer retention by 20% through proactive engagement and relationship-building
→ NPS recovered from -2 to 80 — from detractors to evangelists
→ Daily logins jumped from 40% to 71%
→ Active product users grew from 9 to 16 (+78% adoption)

The product didn't change. The customer success and onboarding system did.


What I Do
✅ Own a full customer account portfolio — onboarding, adoption, renewals, and account health
✅ Monitor account health signals to flag at-risk customers early and deploy retention strategies before churn happens
✅ Lead structured onboarding sessions that get customers to value quickly
✅ Identify upsell and cross-sell opportunities based on customer goals
✅ Manage CRM workflows and account records in Salesforce and HubSpot
✅ Collaborate cross-functionally with Product, Operations, and Support to resolve customer challenges

My Approach
Good customer success happens before a support ticket is ever filed. Instead of reacting to churn, I focus on getting customers to their first real win fast, then tracking engagement so at-risk accounts get caught early — not after they have already decided to leave.

Tools & Platforms
HubSpot • Salesforce • Zendesk • Intercom • Churn Zero • Mix panel • Click Up • Asana • Air table • Slack

Why Work with Me
✔ 5+ years managing customer portfolios end-to-end — onboarding through renewal, not handed off in pieces
✔ Track record of measurable results: churn reduction, retention growth, fast issue resolution
✔ Currently managing 45+ accounts remotely with distributed, asynchronous teams
✔ Strong documentation and CRM discipline — accurate records, forecasts, and engagement history
✔ Certified in Customer Success Management, Account Management, and TAM practices

If your customers are signing up but not sticking around — or you need someone to build your onboarding and retention process from scratch — send me a message. Tell me where things are breaking down, and I will tell you how I would fix it.

Steps for completing your project

After purchasing the project, send requirements so Omozele can start the project.

Delivery time starts when Omozele receives requirements from you.

Omozele works on your project following the steps below.

Revisions may occur after the delivery date.

I will send a Google sheet with an analysis for the client to be updated.

I will send across properties with Airdna analysis for client or investors to take a look at and pick their choice.

Review the work, release payment, and leave feedback to Omozele.