You will get specialized customer service support
Project details
Hi! I am Miriam, and I will be your customer care representative.
I can help you carry out your administrative roles, manage your clients’ calls and feedback effectively. I am knowledgeable in finance and insurance, and I have previous experience in asset financing, e-commerce, and pharmaceutical companies. However, this is not a limiting factor since I learn fast and can dive and thrive in any sector.
My main objective is to deliver original and quality work while upholding professionalism, attentiveness to the customers and their needs, and being creative enough to give solutions that satisfy both the customer and the company.
Thank you for taking time to interact with my profile.Hope to hear from you soon!
I can help you carry out your administrative roles, manage your clients’ calls and feedback effectively. I am knowledgeable in finance and insurance, and I have previous experience in asset financing, e-commerce, and pharmaceutical companies. However, this is not a limiting factor since I learn fast and can dive and thrive in any sector.
My main objective is to deliver original and quality work while upholding professionalism, attentiveness to the customers and their needs, and being creative enough to give solutions that satisfy both the customer and the company.
Thank you for taking time to interact with my profile.Hope to hear from you soon!
Project Type
Customer Support, OtherWhat's included
| Service Tiers |
Starter
$30
|
Standard
$150
|
Advanced
$300
|
|---|---|---|---|
| Delivery Time | 2 days | 10 days | 20 days |
Number of Revisions | 0 | 0 | 0 |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$10 - $30
Additional Revision
+$5About Miriam
Versatile System and Data Analyst
Nairobi, Kenya - 11:16 pm local time
My specialty is purely in system and data analysis. My skill set sells high in these particular areas. I help with setting up data collection tools, data analysis , visualization and reporting. Besides that , I also help companies with system implementation processes.
Tools that I mainly use: Advanced Excel, STATA, SPSS and Power Bi.
A comprehensive range of services I offer include:
Data and IT Support: data collection, management, analysis and reporting. System testing, implementation and user support.
Project Management: planning, initiating tasks, coordinating, executing, controlling, and following up. Experience with project management tools: Asana, Airtable, Basecamp, Trello, Wrike etc.
Sales Support (pre and post): research for business development, CRM management, sales templates/presentations, weekly and monthly progress reports, client services, enquiries, complaints, invoicing / credit control.
E-Marketing and Social Media Support: targeted research, prepare and circulate newsletters in email list management tools (AWeber, MailChimp, HubSpot …), create templates, organize contact lists, set up social media campaigns, create and manage social media calendar, schedule social media campaigns in Hootsuite…, track analytics, issue weekly/monthly progress reports.
Responding/tracking all marketing requests via website, client presentations, events and social media.
I am reliable, hard working and passionate in what I do. Always punctual with deadlines and enjoy a good challenge.
Why Me?
I uphold efficacy, therefore all the assigned work is done by me and only via the right channels.
Communication is key .This reduces any glitches during execution and ensures quality is met.
I am honored to be among the most trusted and competent freelancers in the industry. Let's engage!
Steps for completing your project
After purchasing the project, send requirements so Miriam can start the project.
Delivery time starts when Miriam receives requirements from you.
Miriam works on your project following the steps below.
Revisions may occur after the delivery date.
Project details
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Project draft
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