You will get Stress free Admin & Customer Service Support for Your Business


Project details
I’m here to make your day easier by handling your admin tasks and customer support with care and attention to detail. I focus on clear communication, organization, and making sure everything is done accurately and on time, so you can focus on what matters most.
Industry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$35
|
Standard
$85
|
Advanced
$180
|
|---|---|---|---|
| Delivery Time | 2 days | 5 days | 7 days |
Number of Revisions | 1 | 2 | 3 |
Number of Hours of Work | 5 | 12 | 25 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | - | ||
Travel Planning | - | - |
Optional add-ons
You can add these on the next page.
Additional Revision
+$15
Additional Hour of Work
+$7
customer support (Emails-chat)
(+ 1 Day)
+$25About Esraa
administrative assistant | Customer support
Giza, Egypt - 5:55 pm local time
I have experience supporting:
Coordinating travel arrangements and hotel bookings with multiple vendors (Hotelbeds, GTB, TBO, AIC)
Managing inboxes and handling customer inquiries with a professional, brand-friendly tone
Handling payment follow-ups and dispute cases (PayPal, Stripe, Shopify)
Data entry, system updates, and content organization
Working with Zoho databases and internal tools (Gorgias, Shopify, Slack, Outlook)
Why work with me:
Clear and reliable communication (email & phone)
Strong attention to detail and time management
Able to work independently with minimal supervision
Positive, adaptable, and solution-focused mindset
Steps for completing your project
After purchasing the project, send requirements so Esraa can start the project.
Delivery time starts when Esraa receives requirements from you.
Esraa works on your project following the steps below.
Revisions may occur after the delivery date.
Review Requirements
I review your tasks, goals, and any provided instructions or access.
Setup & Clarification If needed
I ask questions to ensure everything is clear before starting.

