You will get A Subscription and Contract Audit
Project details
I check:
Contracts with no matching subscription — signed revenue you are not collecting
Price mismatches — contracted rate vs. billed rate, per line item
Billing frequency mismatches — monthly vs. annual vs. quarterly discrepancies
Term and date issues — subscriptions active past contract end, renewals that shouldn't have happened, start dates that don't line up
Currency and discount inconsistencies — applied discounts that don't appear in the contract, or contracted discounts never applied
Duplicate or orphaned records — the same customer billed twice, or subscriptions attached to closed accounts
MRR/ARR variance — what your billing system says vs. what your contracts say, reconciled to the total
What you get
A reconciliation workbook — every record matched, every discrepancy flagged and categorized by type and severity, with live formulas so you can re-run it next quarter yourself
A findings summary — plain-language write-up of what I found, what it's worth, what's urgent, and what's cosmetic
A prioritized action list — the specific fixes, ordered by financial impact, so your team knows what to touch first
Contracts with no matching subscription — signed revenue you are not collecting
Price mismatches — contracted rate vs. billed rate, per line item
Billing frequency mismatches — monthly vs. annual vs. quarterly discrepancies
Term and date issues — subscriptions active past contract end, renewals that shouldn't have happened, start dates that don't line up
Currency and discount inconsistencies — applied discounts that don't appear in the contract, or contracted discounts never applied
Duplicate or orphaned records — the same customer billed twice, or subscriptions attached to closed accounts
MRR/ARR variance — what your billing system says vs. what your contracts say, reconciled to the total
What you get
A reconciliation workbook — every record matched, every discrepancy flagged and categorized by type and severity, with live formulas so you can re-run it next quarter yourself
A findings summary — plain-language write-up of what I found, what it's worth, what's urgent, and what's cosmetic
A prioritized action list — the specific fixes, ordered by financial impact, so your team knows what to touch first
Project Type
Project Management, Virtual Assistance, Customer Support, OtherWhat's included
| Service Tiers |
Starter
$95
|
Standard
$225
|
Advanced
$425
|
|---|---|---|---|
| Delivery Time | 5 days | 7 days | 10 days |
Number of Revisions | 1 | 2 | 3 |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$22 - $85Frequently asked questions
About Danica
Virtual Assistant | Billing & Client Support | Ops Specialist
Dumaguete, Philippines - 4:00 pm local time
👇 What I handle:
Client support & escalations: Intercom, email, and phone across travel, telecom, finance, and SaaS. Tier 2 cases, evidence-based escalations to vendors and product teams, and stepping in as point of contact when the team lead is out. Retention and save experience too: I've talked accounts back from cancelling.
Subscription & revenue operations: set up and maintain subscriptions in Chargebee, match received payments in Exact against Chargebee records, adjust invoices, issue credit notes, and keep contract data consistent between Salesforce and Chargebee. Card refunds in Chargebee; bank-transfer refunds routed to finance.
CRM, records & reporting: clean data and consistent entry standards, contract audits that catch mismatches (start dates, pricing, terms) before they reach the client, reports and decks used for decisions, and lead generation support.
Admin & executive support: calendar and inbox coordination, document prep, filing systems people can actually navigate, task and project tracking in Asana.
Process documentation: SOPs, help center articles, and internal guides that hold up after handover. I've been writing these since 2019, not just at my current role.
Steps for completing your project
After purchasing the project, send requirements so Danica can start the project.
Delivery time starts when Danica receives requirements from you.
Danica works on your project following the steps below.
Revisions may occur after the delivery date.
Final Quality Check
I review the completed work, verify it meets the project requirements, and make sure everything is ready for your review and approval.