You will get superb customer support for your business
Project details
With over five years working in the BPO Industry and Administration as a customer service/customer support agent and virtual assistant. I guarantee that I am experienced and qualified to carry out the duties requested in a professional and productive way.
Purpose
PersonalIndustry
Agriculture, Animals & Pets, Arts & Design, Audio Services, Beauty & Cosmetics, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$15
|
Advanced
$25
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 5 days |
About Symone
Customer Support/Social Media Specialist
Montego Bay, Jamaica - 3:29 am local time
With over ten years of experience in consumer services, both on-site and remotely, I bring a well-rounded skill set to every project I take on. I thrive in collaborative team environments, yet I am equally comfortable working independently to achieve goals.
My diverse background spans e-commerce, hospitality, reservations, and administration. Additionally, I have at least three years of experience in teaching, which has further strengthened my communication and leadership abilities.
As a content creator, I specialize in blog and article writing, and I’ve had the opportunity to ghostwrite several picture books. My customer service experience is equally extensive, having held various roles including Customer Support, Live Chat Support, Email Handling, Quality Assurance, and leadership positions as a Supervisor and Trainer. I am highly proficient in platforms such as Zendesk, Gorgias, Salesforce, Shopify, ShipStation, and more.
In addition, I have a solid foundation in graphic design and frequently manage social media content across platforms like Facebook, Instagram, and Twitter. I excel in responding to reader comments, overseeing creative designs, and maintaining brand consistency.
Here’s an overview of my qualifications:
Team Management
Customer Support
Live Chat & Email Handling
Social Media Marketing & Management
Social Media Account Setup
Copywriting & Content Creation
Graphic Design
Picture Book & Blog/Article Writing
Website Development & Management
I would be delighted to assist you and bring my expertise to your project.
If you have any questions about my work ethic or previous client experiences, please don’t hesitate to let me know!
Best regards,
Symone
Steps for completing your project
After purchasing the project, send requirements so Symone can start the project.
Delivery time starts when Symone receives requirements from you.
Symone works on your project following the steps below.
Revisions may occur after the delivery date.
Project Completion
Work Completed