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You will get Support & Operations help.

Vanessa R.Status: Offline
Vanessa R.
Preview image

Let a pro handle the details

Buy Other Admin & Customer Support services from Vanessa, priced and ready to go.
Vanessa R.Status: Offline
Vanessa R.
Preview image

Let a pro handle the details

Buy Other Admin & Customer Support services from Vanessa, priced and ready to go.

Project details

You will get an expert in Operations, Customer Support, and Marketing to assist you in accomplishing your goals. The completed work will be quality work done by a professional.
Project Type
Project Management, Virtual Assistance, Customer Support, Other
What's included
Service Tiers Starter
$200
Standard
$375
Advanced
$700
Delivery Time 5 days 8 days 10 days
Number of Revisions
000
Vanessa R.Status: Offline

About Vanessa

Vanessa R.Status: Offline
Operations & Support | Customer Experience & Digital Marketing Expert
Jacksonville, United States - 1:12 am local time
Customer-focused operations and support professional with 10+ years of experience streamlining processes, leading teams, and driving customer satisfaction. Proven track record in improving operational efficiency by 30%, resolving 95% of escalated issues, and increasing revenue through strategic retention initiatives. Adept at designing automated workflows, optimizing customer journeys, and leveraging data-driven insights to deliver exceptional results.

Key Expertise:
✔ Operations Management: Streamline workflows, reduce response times by 30%, and implement scalable processes for cross-functional teams.
✔ Customer Support & Retention: Resolve 95% of escalated issues, build loyalty strategies, and enhance client experiences.
✔ Digital Marketing & Automation: Design email campaigns (25% engagement boost) and targeted social media ads (40% new client growth).
✔ Data-Driven Decision Making: Analyze metrics to optimize performance, reduce support inquiries by 15%, and drive revenue growth.
✔ SaaS & Workflow Automation: Integrate tools to automate onboarding, re-engagement, and retention flows.

Highlighted Achievements:

Operations & Support Manager @ Salsation® Fitness: Designed automated customer journeys, improved engagement by 25%, and reduced inquiries by 15%.

Owner @ Studio Jax: Increased customer retention by 30% and revenue by 25% through tailored solutions and digital campaigns.

Executive Administrator @ CAPNA/VCA: Optimized operations, edited company newsletters, and enhanced client communication.

Why Work With Me?
I combine strategic thinking with hands-on execution to solve operational challenges and elevate customer experiences. Whether you need support for process optimization, marketing automation, or data-backed growth strategies, I deliver measurable results with a collaborative approach. Let’s connect and achieve your goals!

Education: Bachelor’s Degree in Education (Western Governors University)
Available for remote projects. Let’s discuss how I can add value to your team!

Steps for completing your project

After purchasing the project, send requirements so Vanessa can start the project.

Delivery time starts when Vanessa receives requirements from you.

Vanessa works on your project following the steps below.

Revisions may occur after the delivery date.

Work Tracked

Work on your project will be tracked with ClickUp project management time tracking. You will have viewing access to your tasks in ClickUp.

Review the work, release payment, and leave feedback to Vanessa.