You will get Tailored solutions addressing your unique customer service needs.
Top Rated
Top Rated
Project details
As a dedicated Customer support, I provide personalized support to ensure seamless customer experiences and drive business growth. What sets me apart:
1. I anticipate customer needs, resolving issues before they escalate.
2. I understand various ecommerce platforms, ensuring tailored support.
3. I provide clear, timely updates, keeping customers informed.
By hiring me, you will get:
1. Increased customer satisfaction
2. Reduced support tickets and issues
3. Improved brand reputation
1. I anticipate customer needs, resolving issues before they escalate.
2. I understand various ecommerce platforms, ensuring tailored support.
3. I provide clear, timely updates, keeping customers informed.
By hiring me, you will get:
1. Increased customer satisfaction
2. Reduced support tickets and issues
3. Improved brand reputation
Project Type
Data Entry, Ecommerce Management, Project Management, Virtual Assistance, Customer Support, OtherWhat's included $800
These options are included with the project scope.
$800
- Delivery Time 30 days
- Number of Revisions 2
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MK
Mr K.
May 4, 2025
Virtual Assistant for Streamlining Workflow and Daily Task Management
LA
Lizzie A.
Aug 25, 2023
Send Email Reach Outs, Follow-ups & Track Responses
Maryrose is a very hard worker who takes pride in what she does. She was able to work on this task to both mine and my clients satisfaction. Definitely would recommend her for any work needed!
JS
Jack S.
Aug 14, 2023
Adult appointment maker
Good communication skills and precise work. I will be hiring maryrose again.
JM
James M.
Mar 7, 2023
Locating Medical facilities who need nurse staffing services
BR
Benjamin R.
Feb 17, 2023
Counselora.com content creator/ sharing
Thank you for all your great help.
About Maryrose Chinelo
Customer Support VA | E-commerce Support & CRM Specialist
100%
Job Success
Lagos, Nigeria - 12:30 am local time
Are you looking for a reliable Shopify Customer Support Virtual Assistant who can help keep customers happy, manage daily operations smoothly, and support the growth of your e-commerce business?
You’re in the right place.
I’m a Customer Support & E-commerce Virtual Assistant with 6+ years of experience supporting online stores, business owners, and growing teams. I specialize in helping businesses deliver excellent customer experiences while staying organized behind the scenes.
I understand that great customer support is more than just replying to messages, it’s about building trust, solving problems quickly, and turning customers into loyal repeat buyers.
Here’s how I can support your business:
• Customer Support (Email, Chat & Phone)
Handling inquiries, refunds, disputes, order tracking, and customer concerns professionally using Zendesk, Gorgias, Intercom, and HubSpot.
• Shopify & E-commerce Support
Product uploads, inventory updates, order management, store maintenance, and WooCommerce/WordPress support.
• Virtual Assistant & CRM Support
Calendar management, CRM updates, data entry, reporting, task coordination, and workflow management using GoHighLevel, ClickUp, Trello, Asana, Slack, and Google Workspace.
I’m reliable, detail-oriented, responsive, and easy to work with. I learn systems quickly, communicate clearly, and focus on creating smooth customer experiences that support business growth.
Available to start immediately.
Let’s work together to grow your business and keep your customers happy.
Feel free to send me an invite , I’m currently available for new projects.
Steps for completing your project
After purchasing the project, send requirements so Maryrose Chinelo can start the project.
Delivery time starts when Maryrose Chinelo receives requirements from you.
Maryrose Chinelo works on your project following the steps below.
Revisions may occur after the delivery date.
Project Onboarding
I'll review the project details, ask clarifying questions, and ensure I understand the client's ecommerce store/platform and specific customer support needs.
Customer Inquiry Management
I'll respond to customer inquiries via email or chat in a timely and professional manner, providing accurate product information and resolving issues efficiently.