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You will get professional TaxDome Client Support Management through the tax season

Sandra I.Status: Offline
Sandra I. Sandra I.
4.6
Preview image

Let a pro handle the details

Buy Customer Support services from Sandra, priced and ready to go.
Sandra I.Status: Offline
Sandra I. Sandra I.
4.6
Preview image

Let a pro handle the details

Buy Customer Support services from Sandra, priced and ready to go.

Project details

What sets me apart is that I combine structured systems thinking with client-first communication. I don’t just respond to messages, I protect your team’s time, maintain a calm and professional client experience, and proactively identify recurring issues to improve workflow efficiency inside TaxDome.
Purpose
Business
Industry
Financial Services
Language
English

What's included $40

These options are included with the project scope.

$40
  • Delivery Time 3 days
    • Scriptwriting
    • Summary Report
    • Social Media Replies
    • Email Support
    • Live Chat Support
4.6
7 reviews
71% Complete
(5)
14% Complete
(1)
14% Complete
(1)
1% Complete
(0)
1% Complete
(0)

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Melissa Y.
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Assist for Recommendation on our business website Sandra is a great freelancer, I enjoyed working with her. Looking forward to working with her again! Thanks

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Job Application Assistant Needed I feel Sandra did an excellent job helping us through our recruiting process. I highly recommend her!

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Sandra I.Status: Offline

About Sandra

Sandra I.Status: Offline
Operations & Customer Support VA for Online businesses
87% Job Success
4.6  (7 reviews)
Lagos, Nigeria - 6:56 am local time
Many founders and business owners don’t need another employee, they need someone reliable who keeps operations running smoothly in the background and ensures customers are properly supported.

I help startups, entrepreneurs, and online businesses stay organized, responsive, and efficient by handling their daily operations and customer communication with accuracy and consistency.

My focus is simple: reduce your workload, improve response times, and make sure nothing falls through the cracks.

What I can help you with:
• Customer Support (Email & Live Chat)
• Inbox & Calendar Management
• CRM Management (HubSpot, Zendesk, Freshdesk)
• Appointment Scheduling & Coordination
• Data Entry & Administrative Support
• Lead Follow-ups & Client Communication
• Workflow & Operations Support
• Executive & Virtual Assistance

Tools I work with:
Google Workspace, Microsoft Office, Slack, ClickUp, Trello, Zoom, Calendly, HubSpot, Zendesk, Freshdesk, and other CRM/helpdesk tools.

Why clients work with me:
I bring consistency, attention to detail, and proactive communication. I don’t just complete tasks, I help ensure operations run smoothly so you can focus on growth instead of daily bottlenecks.

If you’re looking for a reliable support system for your business, I’d be glad to assist.

Steps for completing your project

After purchasing the project, send requirements so Sandra can start the project.

Delivery time starts when Sandra receives requirements from you.

Sandra works on your project following the steps below.

Revisions may occur after the delivery date.

Initial Discovery Call

Meet with your team to understand your services, common client issues, expectations, and support boundaries.

Access & System Setup

Receive appropriate access to your TaxDome account and review pipelines, communication threads, and portal structure.

Review the work, release payment, and leave feedback to Sandra.