You will get Technical Support Specialist (Phone | Chat | Emails)
Project details
Hello,
In today's modern economy, businesses have evolved, and customers now expect more than just products and services—they demand exceptional customer service. Customer satisfaction plays a crucial role in the success of any business. Low satisfaction levels can significantly impact customer retention and loyalty, ultimately affecting your business's growth.Although I have years of experience in Customer Service, It has taught me how to work efficiently on my own through any obstacle.
|♦| The services I offer include:
Call Support
Live Chat Operation
Email Support
Property Management
Answering Product Questions
Order Tracking
Communication Etiquette
Shopify
Order Fulfillment
Customer Satisfaction
MS Office
Google Sheets
Social Media Management
Translation
If you have any questions or concerns, we can discuss them in detail to ensure you receive the best service with utmost satisfaction.
Feel free to hit the invite button.
Thank you!
In today's modern economy, businesses have evolved, and customers now expect more than just products and services—they demand exceptional customer service. Customer satisfaction plays a crucial role in the success of any business. Low satisfaction levels can significantly impact customer retention and loyalty, ultimately affecting your business's growth.Although I have years of experience in Customer Service, It has taught me how to work efficiently on my own through any obstacle.
|♦| The services I offer include:
Call Support
Live Chat Operation
Email Support
Property Management
Answering Product Questions
Order Tracking
Communication Etiquette
Shopify
Order Fulfillment
Customer Satisfaction
MS Office
Google Sheets
Social Media Management
Translation
If you have any questions or concerns, we can discuss them in detail to ensure you receive the best service with utmost satisfaction.
Feel free to hit the invite button.
Thank you!
Industry
Beauty & Cosmetics, Business Services & Consulting, Construction, Ecommerce, Education, Energy, Environmental, Financial Services, Food & Beverage, Government & Public Sector, Hardware & Electronics, Medical & Pharmaceutical, Music, Religion & Spirituality, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$150
|
Advanced
$1,500
|
|---|---|---|---|
| Delivery Time | 2 days | 7 days | 30 days |
Number of Hours of Work | 16 | 40 | 120 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$20 - $100
1 review
(1)
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MS
Muhammad S.
Feb 7, 2025
Inshal Dar is a highly dedicated and efficient customer service professional.
He handled calls and chats on Zendesk seamlessly with great professionalism.
Highly recommended for anyone seeking top-notch support!
He handled calls and chats on Zendesk seamlessly with great professionalism.
Highly recommended for anyone seeking top-notch support!
MS
Muhammad S.
Feb 7, 2025
You will get Technical Support Specialist (Phone | Chat | Emails)
Inshal Dar is a highly dedicated and efficient customer service professional.
He handled calls and chats on Zendesk seamlessly with great professionalism.
Highly recommended for anyone seeking top-notch support!
He handled calls and chats on Zendesk seamlessly with great professionalism.
Highly recommended for anyone seeking top-notch support!
About Inshal
Technical and Customer Support Expert | CRM | ( Calls/Chats/Emails)
Gujranwala Cantonment, Pakistan - 5:48 pm local time
In today’s modern economy, businesses have transformed significantly, and customer expectations have risen beyond just quality products and services. Customers now demand exceptional experiences, making superior customer service a critical factor for business success. High levels of customer satisfaction drive retention and loyalty, both of which are essential for sustainable growth.
With 5+ years of experience in customer service, I have honed the ability to navigate challenges independently while maintaining efficiency and delivering outstanding results. My expertise ensures that I can effectively contribute to enhancing customer satisfaction and fostering long-term loyalty for your business.
|♦| The services I offer include:
Call Support
Live Chat Operation
Email Support
Property Management
Answering Product Questions
Order Tracking
Communication Etiquette
Shopify
Order Fulfillment
Customer Satisfaction
MS Office
Google Sheets
Social Media Management
Translation
If you have any questions or concerns, we can discuss them in detail to ensure you receive the best service with utmost satisfaction.
Feel free to check the FAQs or message me directly on Upwork to kickstart your project with confidence.
|♦| Tools I have worked with include:
✔️ Live Chat Support
✔️ Email Support
✔️ Phone Support
✔️ Phone.com
✔️ CRM Systems
✔️ New Voice Media (Calling App)
✔️ RingCentral
✔️ Leverage
✔️ Freshdesk
✔️ Zoho CRM
✔️ Slack
✔️ JVZoo
✔️ Zendesk
✔️ Trello
✔️ Gorgeous
✔️ Tawk.to
✔️ Reamaze
✔️ Signal
✔️ ManyChats
✔️ ServicePoint
✔️ Google Sheets
✔️ Microsoft Office
|♦| Social Media Expertise:
Telegram
|♦| Languages I have experience in:
English (US & Australian)
Chinese
Urdu
|♦| Notable Projects I have completed:
1-Technical Support & Business Analyst – Sewer Bill Management (Chico, CA)
Handled 100+ inbound calls on Twilio Flex.
Responded to 50+ chats via Zoho SalesIQ.
Managed tickets and emails.
Ensured accurate sewer bill generation.
Adjusted and processed billing operations.
Specialized in CRM and account generation.
2. Technical Support for Soliom Cameras:
Managed 100+ inbound calls via Zendesk.
Responded to 50+ chats on Sobot and VCS systems.
Maintained the Soliom website.
Resolved tickets and tracked orders.
Ensured accurate Google Sheet entries and submitted them to suppliers.
3. Customer Support for Papa John's (US):
Managed high-order volumes.
Handled 200+ calls daily.
Addressed customer inquiries promptly.
Confirmed orders with complete information.
Operated across Pacific, Eastern, and Central Time Zones.
4. Percy - Crazy Pita Restaurant (Virtual Cashier/Customer Support):
Processed 200+ orders daily via Zoom calls.
Ensured customer satisfaction and resolved inquiries promptly.
Confirmed orders with complete details.
Operated across Pacific, Eastern, and Central Time Zones.
I also lead an excellent team of professionals ready to work on any customer service-related project. We provide 24/7 customer support, even on holidays.
Building long-term client relationships is important to me, so I’m primarily seeking long-term projects. I’m flexible with my working hours and happy to collaborate with any existing freelancers on your team.
Feel free to hit the invite button.
Thank you!
Steps for completing your project
After purchasing the project, send requirements so Inshal can start the project.
Delivery time starts when Inshal receives requirements from you.
Inshal works on your project following the steps below.
Revisions may occur after the delivery date.
Timeline
Deadlines for key milestones or the overall project