You will get Technical Virtual Assistant for IT Teams | API, Jira, Support
Project details
Hire me hourly for API support, Jira updates, documentation, SQL checks, email handling, and technical troubleshooting. Flexible & reliable. My service is ideal if you need flexible, on-demand Technical Virtual Assistance. I bring 15+ years of IT experience in Java, APIs, Jira, SQL, and documentation. Perfect for founders, SaaS teams, and dev agencies needing technical support without weekly commitments.
Industry
Business Services & Consulting, Data Analytics, Ecommerce, Engineering, Software, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$120
|
Standard
$240
|
Advanced
$475
|
|---|---|---|---|
| Delivery Time | 7 days | 7 days | 7 days |
Number of Revisions | 1 | 2 | 2 |
Number of Hours of Work | 10 | 20 | 40 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | - | - | - |
Formatting & Clean Up | - | - | - |
Project Management Support | |||
Travel Planning | - | - | - |
Frequently asked questions
About Avtar
Technical Virtual Assistant / Project Coordinator | 15+ Yrs IT
Chandigarh, India - 2:51 pm local time
I combine deep technical expertise with strong client-handling, communication, and remote coordination skills — making me a perfect fit for:
✔ Technical Virtual Assistant
✔ Technical Project Assistant
✔ Technical Customer Success Assistant
✔ Software Operations Assistant
✔ API/Developer Support Assistant
✔ Remote Coordinator for IT Teams
✔ SaaS Support & Documentation
✨ What I Bring to Your Team
15+ years in Java / Spring / APIs / Microservices / SQL
10+ years handling US-based clients daily via email, calls & Jira
Strong experience in Agile project coordination & sprint reporting
Expert in documentation, SOPs, workflows, requirement gathering
Ability to troubleshoot technical issues quickly & clearly
Excellent English communication
Reliable, detail-oriented & proactive
Available for long-term remote work
✨ Technical VA / Support Tasks I Can Manage
1) Client Communication & Admin Support
2) Email handling, communications, follow-ups
3) Scheduling meetings, calendars, reminders
4) Document creation: SOPs, reports, BRDs, test plans
5) Daily/weekly status updates
6) Ticket creation & tracking (Jira, Asana, ClickUp)
7) Technical Support / SaaS Support
8) API testing (Postman)
9) Debugging & logs review
10) Configuration, environment checks
11) Data validation & SQL queries
12) QA support, test case execution
13) UAT coordination & communication
14) Project Coordination
15) Sprint planning, backlog grooming
16) Task assignment & tracking
17) Preparing user stories, acceptance criteria
18) Managing deadlines & delivery
19) Client interaction for requirements
✨ Software Expertise
1) Java, Spring Boot, Microservices, REST/SOAP APIs
2) SQL, Oracle, MySQL
3) Jira, Git, BitBucket, Jenkins
4) ChatGPT, Canva, Google Workspace
5) WebSphere, JBoss, Tomcat
6) MS Excel (Advanced), Documentation Tools
🌎 ✨Why Clients Like Working With Me
✔ 100% remote-ready
✔ Quick learner with strong problem-solving skills
✔ Comfortable with both technical & non-technical tasks
✔ Highly organized & self-driven
✔ Available during US time zones if needed
✔ Experience managing distributed teams
💰✨ Engagement Options
1) Hourly or Monthly
2) Part-time or Full-time
3) Daily/Weekly reporting
4) Long-term retainers
🚀✨ Let’s Work Together
If you need a reliable, technically strong, communication-focused Virtual Assistant who can manage both admin + technical tasks and support your business like an in-house team member…
I’m the right fit.
Send me a message, and let’s get started!
Steps for completing your project
After purchasing the project, send requirements so Avtar can start the project.
Delivery time starts when Avtar receives requirements from you.
Avtar works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding & Access Setup
Receive your weekly task list, priorities, and access to tools (Jira, email, documentation platforms, Postman, SQL client, Slack/Teams).
Weekly Plan
Review tasks and prepare a clear plan for the weekly hours purchased (10, 20, or 40 hours).