You will get Technical Virtual Assistant | IT Support | Network & Systems Assistant

Project details
I provide remote technical assistance and IT support to help businesses and individuals manage their networks, systems, and IT tasks efficiently.
Services include:
Troubleshooting network, VPN, and device issues
Helpdesk and ticket management
IT system setup and configuration (Google Workspace, Office 365, cloud tools)
Documentation, reports, and process organization
Remote support via AnyDesk, TeamViewer, or SSH
I combine my network engineering expertise with administrative support skills, delivering accurate, reliable, and timely assistance. Perfect for clients needing professional technical support without hiring full-time IT staff.
Services include:
Troubleshooting network, VPN, and device issues
Helpdesk and ticket management
IT system setup and configuration (Google Workspace, Office 365, cloud tools)
Documentation, reports, and process organization
Remote support via AnyDesk, TeamViewer, or SSH
I combine my network engineering expertise with administrative support skills, delivering accurate, reliable, and timely assistance. Perfect for clients needing professional technical support without hiring full-time IT staff.
Purpose
BusinessIndustry
Engineering, TelecommunicationsWhat's included
| Service Tiers |
Starter
$15
|
Standard
$25
|
Advanced
$30
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 7 days |
Number of Revisions | 1 | 2 | 3 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | - | - | - |
Formatting & Clean Up | - | - | - |
Project Management Support | - | - | - |
Travel Planning | - | - | - |
About Nahim
IT technicien & CCNA, FCP Trainer
Cotonou, Benin - 8:00 pm local time
I specialize in routing & switching, firewalls, wireless, VPN, network security, and virtualization, and I have trained many aspiring engineer.
With a strong understanding of Cisco, Fortinet, Mikrotik, and VMware. I help businesses build reliable, secure, and scalable networks tailored to their operational needs.
What I Offer
* Enterprise Network Design & Implementation
* LAN/WAN, VLAN, STP, OSPF, EIGRP, BGP configuration
* Firewall setup & policies (Fortinet,)
* VPN Deployment (IPsec, SSL VPN)
* WiFi Network Optimization (Cisco, Ubiquiti)
* Network Security Hardening
* Virtualization (VMware, VirtualBox, )
* IT Support & Troubleshooting
* CCNA and Fortinet FCP Professional Training (beginner to advanced)
🎯 Why Work With Me
* Strong technical background with real-world experience
* Clear communication and fast response
* Professional documentation and high-quality delivery
* Passionate about teaching and helping clients succeed
* Commitment to reliability, accuracy, and results
If you are looking for a skilled Network Engineer or a certified trainer to help you build, secure, or optimize your IT infrastructure — I’m ready to work with you.
Steps for completing your project
After purchasing the project, send requirements so Nahim can start the project.
Delivery time starts when Nahim receives requirements from you.
Nahim works on your project following the steps below.
Revisions may occur after the delivery date.
Requirement Review
Analyze your issue or training needs and confirm the session scope.
Environment Assessment
Check devices, topology, configurations, and available documentation.

