You will get an airbnb co-host & full serviced property management assistant
Project details
Get expert support from a real estate & Airbnb virtual assistant with over 3 years of experience in customer service and property management.
I specialize in managing property listings, guest and client communication, and daily operations for real estate agents, property managers, and short-term rental hosts. I deliver fast, professional, and detail-oriented support that improves client satisfaction and keeps your business running smoothly.
Experienced with tools including:
• HubSpot, Salesforce, Zendesk (CRM & customer support tools)
• Airbnb, Booking.com, VRBO, Zillow (listing & guest management)
• Google Workspace (Docs, Sheets, Calendar, Gmail)
• Microsoft Office (Excel, Word)
• Communication tools (Slack, Zoom)
My expertise includes property listing management, CRM organization, lead follow-ups, guest messaging, calendar scheduling, email handling, and admin support.
If you need a proactive, reliable, and experienced VA who understands both customer support and property management, I’m here to help grow your business.
I specialize in managing property listings, guest and client communication, and daily operations for real estate agents, property managers, and short-term rental hosts. I deliver fast, professional, and detail-oriented support that improves client satisfaction and keeps your business running smoothly.
Experienced with tools including:
• HubSpot, Salesforce, Zendesk (CRM & customer support tools)
• Airbnb, Booking.com, VRBO, Zillow (listing & guest management)
• Google Workspace (Docs, Sheets, Calendar, Gmail)
• Microsoft Office (Excel, Word)
• Communication tools (Slack, Zoom)
My expertise includes property listing management, CRM organization, lead follow-ups, guest messaging, calendar scheduling, email handling, and admin support.
If you need a proactive, reliable, and experienced VA who understands both customer support and property management, I’m here to help grow your business.
Project Type
Data Entry, Virtual Assistance, Customer Support, OtherWhat's included
| Service Tiers |
Starter
$8
|
Standard
$64
|
Advanced
$1,480
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 22 days |
Number of Revisions | 0 | 0 | 0 |
About Janina
Executive Assistant | Client Onboarding | Property Management
Imus, Philippines - 10:38 am local time
I help founders, CEOs, entrepreneurs, agencies, property investors, and growing businesses manage day-to-day operations, stay organised, and get more done.
With 4+ years of professional experience across ERP Support, Virtual Assistance, Executive Support, Operations, Customer Service, CRM Administration, Software Development, and Property Management, I bring a practical, hands-on approach to every project.
Portfolio: janinakeith.my.canva.site/portfolio
My goal is simple: take ownership of the details so you can focus on growing your business.
💼 Executive & Virtual Assistance
→ Calendar and inbox management
→ Email management and professional correspondence
→ Meeting scheduling and coordination
→ Travel planning and itinerary management
→ Administrative support
→ Data entry and document management
→ Online research
→ Client, team, and vendor coordination
→ Task and deadline management
⚙️ Operations & Project Support
→ Business operations support
→ Project coordination
→ Task and workflow management
→ SOP creation and process documentation
→ Process improvement
→ KPI tracking and reporting
→ Team coordination and follow-ups
→ Business process organisation
🧠 CRM & Business Systems
→ HubSpot
→ Salesforce
→ Monday CRM
→ GoHighLevel
→ Lead and contact management
→ Sales pipeline management
→ CRM cleanup and maintenance
→ Client onboarding
→ Database management
→ Workflow automation
🏡 Property Management
I’ve supported the day-to-day operations of 60+ short-term rental properties, helping coordinate bookings, guests, cleaners, maintenance, and general operations.
→ Airbnb, Booking & VRBO
→ Guest communication
→ Reservation and calendar management
→ Listing management
→ Check-in and check-out coordination
→ Cleaner scheduling
→ Maintenance coordination
→ PriceLabs and dynamic pricing
→ Guesty and Hostify
💻 ERP & Technical Support
I also have hands-on experience supporting ERP and financial systems, troubleshooting technical issues, identifying configuration gaps, and helping users work more efficiently.
→ MYOB Acumatica
→ QuickBooks Online
→ Microsoft 365
→ Google Workspace
→ Jira & Confluence
→ Technical troubleshooting
→ User and customer support
→ System documentation
→ Business process improvement
🛠️ Tools & Platforms
Project Management: Asana • ClickUp • Monday • Airtable • Notion • Trello
CRM: HubSpot • Salesforce • Monday CRM • GoHighLevel
Property Management: Guesty • Hostify • PriceLabs • Airbnb • Booking • VRBO
Business Systems: MYOB Acumatica • QuickBooks Online • Microsoft 365 • Google Workspace
Technical: Java • Spring Boot • SQL • REST APIs • JavaScript • React.js
⭐ Why Work With Me?
✓ 4+ years of professional experience
✓ 95%+ Customer Satisfaction (CSAT)
✓ Supported operations across 60+ short-term rental properties
✓ MYOB Acumatica ERP experience
✓ Strong technical and business background
✓ Highly organised and detail-oriented
✓ Proactive and comfortable working independently
✓ Clear and professional communicator
✓ Quick to learn new tools and systems
✓ Strong problem-solving and troubleshooting skills
✓ Focused on efficiency, reliability, and great customer experiences
I don’t just complete tasks and wait for the next instruction.
I look ahead, take ownership, keep people updated, and look for ways to make processes work better.
Whether you need a Virtual Assistant, Executive Assistant, Operations Assistant, Project Coordinator, CRM Administrator, Property Management VA, or ERP Support Specialist, I can provide reliable support across both your day-to-day operations and business systems.
Steps for completing your project
After purchasing the project, send requirements so Janina can start the project.
Delivery time starts when Janina receives requirements from you.
Janina works on your project following the steps below.
Revisions may occur after the delivery date.
Starting the project
Almost there!