You will get the best Shopify Support
Project details
Have 3+ years of experience in handling Customer Service and Shopify Store.
My Areas of expertise are-
Handling Shopify Store
Customer Support- Zendesk, Freshdesk, Gorgias, Intercom, Os Ticket
Product Researching and Listing
Product Description
Handling Disputes
Order Fulfillment
Email Handling
Answering Tickets
Order Tracking
Social Media Handle
Email Marketing
My Areas of expertise are-
Handling Shopify Store
Customer Support- Zendesk, Freshdesk, Gorgias, Intercom, Os Ticket
Product Researching and Listing
Product Description
Handling Disputes
Order Fulfillment
Email Handling
Answering Tickets
Order Tracking
Social Media Handle
Email Marketing
Industry
Business, Consumer Goods, Ecommerce, Environmental, Games, Government & Public Sector, Health & Wellness, Hospitality & Tourism, Logistics & Supply Chain Management, Manufacturing, News, Nonprofit, Retail & Wholesale, Society & Culture, Sports & Recreation, Technology & Internet, Transportation & AutomotivePlatform
Alibaba, ShopifyLanguage
EnglishWhat's included
| Service Tiers |
Starter
$100
|
Standard
$250
|
Advanced
$500
|
|---|---|---|---|
| Delivery Time | 7 days | 15 days | 30 days |
Inventory Management | |||
Order Management | |||
Customer Assistance | |||
Payment Processing | - | - | - |
Product Offers & Promotions | |||
Reporting |
Frequently asked questions
20 reviews
(19)
(0)
(1)
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This project doesn't have any reviews.
MC
Matthew C.
Oct 17, 2023
Customer Service
Great work for the first week. However, Tarif became unresponsive to messages, unreliable with scheduling and we were forced to terminate the contract early.
BN
Boreal N.
Sep 21, 2023
Range me products
TG
Thomas G.
Jul 31, 2023
Customer Service for Dropshipping Store
TI
Tarif I.
Sep 8, 2022
Support for FutureLighter
Tarif was an outstanding performer on my team. He joined in Issue Resolution department, and later on, he was promoted to Chief Operating Officer. He managed all the departments of my E-commerce store. He has great knowledge of customer handling and was an expert in Zendesk, Freshdesk, Shopify, Gorgias, and other CRM software.
He did an excellent job of setting up warehouses in various countries in the European Market and handling worldwide logistics from our manufacturing plant. He is very best at handling forecasting inventories and stocking the warehouses on time. He maintained a great relationship with suppliers and made my production process faster.
He was the best freelancer I have got, he helped me a lot to run my store smoother and make my customer satisfied.
He did an excellent job of setting up warehouses in various countries in the European Market and handling worldwide logistics from our manufacturing plant. He is very best at handling forecasting inventories and stocking the warehouses on time. He maintained a great relationship with suppliers and made my production process faster.
He was the best freelancer I have got, he helped me a lot to run my store smoother and make my customer satisfied.
JB
Jeff B.
Apr 16, 2021
Virtual Assistant and Customer Service Representative for classic car parts e-commerce store
About Tarif
Supply Chain Auditor & E-Commerce Operations Manager
Dhaka, Bangladesh - 1:17 pm local time
You do not need another generic virtual assistant; you need a strategic operator who understands rigorous Western compliance. Having lived and worked in Manchester while earning my MSc in Logistics and Supply Chain Management from the University of Bolton, I bridge the gap between UK/EU operational standards and scalable offshore execution.
As a former Country Director and Director of Global Operations, I have actively built and managed offshore support hubs for UK businesses. I know exactly how to transition your chaotic backend data into clean, profitable intelligence.
Here is exactly how I support your core team:
📦 Supply Chain & Logistics Auditing
If you are bleeding margin to carrier errors and 3PL inefficiencies, I execute the rigorous manual auditing needed to put that cash back on your balance sheet.
Demand Planning & Stock Forecasting: Building rigorous, data-driven Reorder Point (ROP) and safety stock models based on historical data to prevent stockouts and optimize working capital.
Freight Bill Auditing: Cross-referencing carrier invoices against your Shopify/e-commerce shipments to identify overcharges and recover logistics spend.
Inventory Reconciliation: Investigating physical 3PL warehouse data against your store backend to eliminate ghost inventory and reduce storage fees.
Exception Management: Tracking missing freight, managing complex reverse logistics, and handling high-level RMA ticketing.
⚙️ E-Commerce & HR Back-Office
I step in to remove the administrative friction that slows down your operations, ensuring seamless customer experiences and strict compliance.
High-Level E-Commerce Support: Managing complex customer dispute resolution, refund negotiations, and cross-border retail compliance for US, UK, and European markets.
HR & Recruitment Admin: Executing right-to-work compliance auditing, meticulous ATS database management, and rapid CV formatting for international search firms.
🛠️ The Independent Advantage:
When you hire me, you work directly with a 5-star professional who has built and directed actual international corporate operations. I bypass generic data entry by deploying structured workflows. I am highly proficient in navigating e-commerce backends, managing helpdesk CRMs for complex ticketing, and utilizing advanced spreadsheet data management to keep your operations tightly organized.
Let’s fix your operational bottlenecks.
Send me a message outlining your current supply chain or back-office friction. We can jump on a quick call to see if my freelance expertise is the right fit to streamline your operations this quarter.
Steps for completing your project
After purchasing the project, send requirements so Tarif can start the project.
Delivery time starts when Tarif receives requirements from you.
Tarif works on your project following the steps below.
Revisions may occur after the delivery date.
Shopify Store Management
Handling Customer Service Logistic Support Product Research Disputes Handling