You will get the dispatching and customer support services


Project details
Looking for a reliable outsourcing solution to handle all the hassle of managing back-end dispatch management, managing the tasks of Dispatching for Logistics and customer services needs?
So you are at the right place. I understand's the critical importance of exceptional customer service in today's business landscape. My mission is to help businesses like yours deliver outstanding customer experiences, build lasting relationships, and achieve sustainable success.
I do have a team of professionals and we are experts in handling and managing the tasks of Dispatchers for Logistics, Food Delivery, and Ground Transportation agencies(Limousine, taxi or truck).
We can easily manage startups or well operating projects of dispatching.
As a reference; below is the list of few tasks which we will do on daily basis
Quote Inquiries
Phone Bookings and Orders
Booking and Order Cancellations
Complaint Handling related to Bookings and Orders.
Booking and Order Amendment
Disputes and Investigation Reviews
Tracking/Monitoring
Booking through Emails/Email response
Others
So you are at the right place. I understand's the critical importance of exceptional customer service in today's business landscape. My mission is to help businesses like yours deliver outstanding customer experiences, build lasting relationships, and achieve sustainable success.
I do have a team of professionals and we are experts in handling and managing the tasks of Dispatchers for Logistics, Food Delivery, and Ground Transportation agencies(Limousine, taxi or truck).
We can easily manage startups or well operating projects of dispatching.
As a reference; below is the list of few tasks which we will do on daily basis
Quote Inquiries
Phone Bookings and Orders
Booking and Order Cancellations
Complaint Handling related to Bookings and Orders.
Booking and Order Amendment
Disputes and Investigation Reviews
Tracking/Monitoring
Booking through Emails/Email response
Others
Purpose
BusinessIndustry
Food & Beverage, Logistics & Supply Chain Management, Marketing & Advertising, Telecommunications, Transportation & Automotive, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$560
|
Advanced
$580
|
|---|---|---|---|
| Delivery Time | 1 day | 30 days | 30 days |
Number of Hours of Work | 1 | 140 | 140 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5
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AT
Aly T.
Mar 12, 2025
Dispatcher-Route Planner
About Muhammad
Dispatch and Customer Service for Limousine, Taxi, Shuttles and NEMT
Lahore, Pakistan - 3:56 am local time
Key Qualifications:
- Highly motivated and self-directed professional with a strong work ethic.
- Adaptable and flexible, responsive to the needs of various projects.
- Reliable and dedicated in all workplace responsibilities.
- Well-versed in customer service etiquette and business-to-business relations.
- Experienced in managing dispatch operations for transport companies, including driver and
customer communication, scheduling, order fulfillment, and handling sensitive information.
- Regularly engaged with CEOs and general managers to discuss strategic initiatives and future
plans.
- Skilled in supporting start-ups and small businesses through their early developmental stages.
- Proficient in various dispatch software, including Limo Anywhere, Jlimo, Taxicaller, DispatchBot, and
MediRoutes.
- Proven sales experience, having served over 5,000 satisfied customers.
- Familiar with multiple tools such as Slack, Zoom, Microsoft Teams, and Zoho Desk.
Steps for completing your project
After purchasing the project, send requirements so Muhammad can start the project.
Delivery time starts when Muhammad receives requirements from you.
Muhammad works on your project following the steps below.
Revisions may occur after the delivery date.
Completion of working hours
Client will clear the payment at the end of the every month after the completion of monthly hours.