You will get the perfect all rounder to meet your needs
Project details
This projects provides a range of services and tasks to be completed. This project allows for negotiation of time frame and salaries as well as revisions.
Language
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$100
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 7 days | 7 days | 7 days |
Number of Revisions | 1 | 1 | 2 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | - | - | |
Travel Planning | - |
About Greg
Author and Virtual Assistant for every office need.
Etobicoke, Canada - 3:21 am local time
Here are some of the things I have done in the past:
- Publishing my own book, with another on the way.
- I have completed many tasks in proofreading on a personal and professional level. Many persons reach out to me for assistance to review their work, provide feedback and identify corrections that need to be made.
- I have completed many hours of copyright work. I was tasked with putting persons' thoughts and ideas into words, preparing contracts, proposals and other like documents.
- My exposure in the contact center environment has boosted my typing skills. I have thus tapped into this skill and have also completed many hours of typing.
My dedication and hard working ethics is evident in the growth and strides I made in my professional life, an excerpt of my resume as follows:
• Itel International 09/09/2020 - 12/18/2024
Operations Manager
-Conducted interviews for Supervisors, Subject Matter
Experts, and new agents/hires.
-Led daily supervisors meetings/huddles
-Followed up on supervisors completing tasks
-Trained new hired supervisors on tools and tasks to be
used/completed
-Guided the support team in working with new hires/OJT
-Provided additional support to Supervisors, Operations Manager,
and Head of Department as needed, for the smooth operations of
the team and floor
-Worked side-by-side Head of Department and Operations
Manager to complete other assigned tasks
Operations Supervisor
-Assist operations with the daily functions and smooth flow of
operating
-Provide coaching, encouragement and support to agents
-Lead a team of 15 to 26 agents to their best performance
-Provide training and process updates to agents
-Confirm agents' productive hours to be paid accordingly
-Update management with information requested/needed to
ensure and enhance smooth operations
-Worked very closely with all OMs, and Senior Supervisors, providing
additional support if and when needed
-Provided additional support to another campaign when short staffed
- Assisted in conducting interviews for supervisory roles
- Built supervisor schedules for the up-coming weeks
Customer Service Specialist
-Assisted customers to use the app and website for grocery shopping.
-Assisted customers with troubleshooting steps, placing orders,
and educating on the company's policies and procedures
-Provided over-the-top customer service to customers
• KM2 Solutions 05/19
Customer Service Representative
- Assisting Customers book vacation rentals, process payments,
troubleshooting procedures
- Ensure that payments and refunds were completed when
necessary
- Provide initial information to customers about insurance
policies offered and liaise with insurance company on behalf of
customers
Pre-workforce, the same level of dedication and hard work was established and was recognizable, thus making it on the Dean's List at St. John's University, Queens Campus in 2016.
These experiences, skills and opportunities have prepared me and built me for thriving in an environment like this, to work with others to the standard they are seeking/expecting. Guaranteed satisfaction is my promise to you!
Steps for completing your project
After purchasing the project, send requirements so Greg can start the project.
Delivery time starts when Greg receives requirements from you.
Greg works on your project following the steps below.
Revisions may occur after the delivery date.
First Completion
This will indicate when the entire project was completed, prior to my own reviewing before submitting for your reviewing and request for revision, if needed.
Final
After I complete my own review, prior to delivering the completed assignment, this will be checked to let you know that the work is being sent over.