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You will get top quality dedicated customer support

Fazila A.Status: Offline
Fazila A. Fazila A.
5.0
Preview imagePreview imagePreview image

Let a pro handle the details

Buy Customer Support services from Fazila, priced and ready to go.
Fazila A.Status: Offline
Fazila A. Fazila A.
5.0
Preview imagePreview imagePreview image

Let a pro handle the details

Buy Customer Support services from Fazila, priced and ready to go.

Project details

I can guarantee you will get quality dedicated and personalized service for your clients. With 15 years of customer service experience, I carry pride in ensuring customer satisfaction and resolving issues in a timely manner. Customer support ranges from answering inbound client calls, making outbound client calls, following up via email, responding to chat requests and more.
Purpose
Business
Language
English
What's included
Service Tiers Starter
$600
Standard
$1,500
Advanced
$3,500
Delivery Time 30 days 45 days 60 days
Number of Hours of Work
60135240
Scriptwriting
-
Summary Report
-
-
-
Social Media Replies
-
Email Support
Live Chat Support
-
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5.0
11 reviews
100% Complete
(11)
1% Complete
(0)
1% Complete
(0)
1% Complete
(0)
1% Complete
(0)

RS

Rahim S.
4.85
Jun 12, 2022
Client Relations Role - Wedding Production Studio Based in Los Angeles, CA

AH

Andrew H.
5.00
Apr 20, 2021
Salesforce Data Extraction Project Fazila delivered excellent work from the start of our project. We had a complicated and messy data set that involved pulling information from multiple places and re-organizing. She was able to do so from the beginning with great accuracy. She handled a large workload and moved efficiently through the data set.

SJ

Scott J.
5.00
Mar 31, 2021
Meticulous, detail oriented individual for a broad array of different tasks Thanks Fazila for this quick project.

BK

Brian K.
5.00
Mar 22, 2021
Need a virtual assistant Fazila did a great job!

TC

Taylor C.
5.00
Mar 8, 2021
Find & tag audio transcriptions
Fazila A.Status: Offline

About Fazila

Fazila A.Status: Offline
Virtual Assistant-Customer Service Expert, Leads Catcher & Data Entry
100% Job Success
5.0  (11 reviews)
Chicago, United States - 6:50 am local time
Over 14 years of business operations and customer service experience, I would love to be able to use my talents and skills to help you. I began my career in supporting HR and shortly after moved into customer service working in a call center for 2 years and began to progress offering support to a multitude of departments and learning about how a business operates, at the same time growing my skills and potential. I am a friendly, professional, positive minded individual who cannot wait to be a valuable resource for you and your business!

Remote Office Capabilities:

➢ Designated quiet area to work
➢ MAC laptops with Microsoft Office Suite
➢ USB Noise Cancelling Headphones with built in microphone
➢ High Speed Internet Connection
➢ Chat Message capabilities
➢ Video capabilities

Experienced in the Following:

• Customer Service

• Data Entry (Data Accuracy, Mining, Transfer of Data, Order Processing, Billing)

• Phone Call Support (Inbound/Outbound Calls, Conduct Sales Leads, Make Follow-Up Calls)

• Cold Calling/Lead Generation

• Mailbox Management (Organize e-mails, Compose/proofread e-mails & do follow-ups)

• Calendar Management (Scheduling Appointments/Meetings-Business or Personal)

• Travel Management (Book flights/hotels/rental vehicles)

• Legal Administrative Work

• Proofread Content

• Internet Research

• Microsoft Office Suite (Word,Excel, PowerPoint)

• Google Docs

• SAP CRM, Oracle, Salesforce

• Project Management (small or large)

• Event Management

My Unique Traits:

• Multi-Lingual (Primary language English. Fluent in Urdu, Hindi and Spanish)
• Assist in Translation Services
• Assisted in magazine launch (recruited layout designer, writers and global advertisers)
• Ability to work with any personality type
• Problem Solver
• Continuous Improvement (Have reviewed/edited/written work processes for efficiency)
• Always looking to grow and learn
• Positive Minded (Only Way to Be!)

Breathe easy and leave all the busy work to me!

Steps for completing your project

After purchasing the project, send requirements so Fazila can start the project.

Delivery time starts when Fazila receives requirements from you.

Fazila works on your project following the steps below.

Revisions may occur after the delivery date.

Log Calls

Send Client Updates

Review the work, release payment, and leave feedback to Fazila.